WATERSIDE HEALTH & REHAB CENTER
249 SOUTH NEWTOWN RD, NORFOLK, VA 23502 · CCN 495173
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 197
- Avg residents/day
- 113.6
- Phone
- 7578925500
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-06-23 | 12 | 14.4 | 9.5 | -2.4 better |
| 2 | 2019-12-12 | 14 | 12.3 | 9.8 | +1.7 worse |
| 3 | 2018-06-28 | 26 | 11.9 | 9.3 | +14.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 4 |
| Resident rights | 4 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.21 | 34.2% |
| RN staffing (reported) | 0.96 | 39.3% |
| Total nurse staffing (adjusted) | 3.18 | — |
Fines & penalties
- Total fines
- $8,375
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- SABER HEALTHCARE GROUP
- Facilities in chain
- 126
- Chain avg overall
- 3.00 / 5
Inspection citations (52)3 actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-29 · Health · corrected 2023-11-28
Actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-06-23 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-12-12 · Health · corrected 2019-12-06
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-12-12 · Health · corrected 2020-01-07
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-06-28 · Health · corrected 2018-08-12
Actual harm
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2018-06-28 · Health · corrected 2018-08-12
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2018-06-28 · Health · corrected 2018-08-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SABER HEALTHCARE HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-07-01 |
| BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29, 2020) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| BNV DYNASTY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30, 2020 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| WIW DYNASTY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| SHG MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-01 |
| HAJIMOMENIAN, AMIR | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-02-01 |
| HINNERS, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-24 |
| JACKSON, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-06-28 |
| VOLPE, BENJAMIN | Individual | CORPORATE DIRECTOR | — | 2019-07-01 |
| WEISBERG, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2019-07-01 |
| NICOLUZAKIS, GREGORY | Individual | CORPORATE OFFICER | — | 2019-07-01 |
| VOLPE, BENJAMIN | Individual | CORPORATE OFFICER | — | 2019-07-01 |
| WEISBERG, WILLIAM | Individual | CORPORATE OFFICER | — | 2019-07-01 |
Other facilities in NORFOLK
| Name | Overall | Beds |
|---|---|---|
| HARBOR'S EDGE | ★★★★★ | 33 |
| AUTUMN CARE OF NORFOLK | ★★★★☆ | 120 |
| LAKE TAYLOR HOSP | ★★★☆☆ | 192 |
| SIGNATURE HEALTHCARE OF NORFOLK | ★★☆☆☆ | 169 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | ★★☆☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.