LAKE TAYLOR HOSP
1309 KEMPSVILLE RD, NORFOLK, VA 23502 · CCN 495117
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Government - Hospital district
- Certified beds
- 192
- Avg residents/day
- 163.8
- Phone
- 7574615001
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2021-10-15 | 11 | 14.4 | 9.5 | -3.4 better |
| 2 | 2018-11-01 | 10 | 12.3 | 9.8 | -2.3 better |
| 3 | 2017-04-06 | 7 | 11.9 | 9.3 | -4.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.94 | 48.7% |
| RN staffing (reported) | 0.41 | 40.9% |
| Total nurse staffing (adjusted) | 5.30 | — |
Fines & penalties
- Total fines
- $59,150
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (28)2 actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-26 · Health · corrected 2025-11-28
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-26 · Health · corrected 2025-11-28
Actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-10-15 · Health · corrected 2021-12-22
Actual harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2021-10-15 · Health · corrected 2021-12-22
Potential for minimal harm
- EF0811Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-10-15 · Health · corrected 2021-12-22
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2018-11-01 · Health · corrected 2018-12-16
Potential for minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2018-11-01 · Health · corrected 2018-12-16
Potential for more than minimal harm
- CF0159Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2017-04-06 · Health · corrected 2017-05-19
Potential for minimal harm
- CF0167Allow residents to easily view the results of the nursing home's most recent inspection.2017-04-06 · Health · corrected 2017-05-19
Potential for minimal harm
- EF0221Keep each resident free from physical restraints, unless needed for medical treatment.2017-04-06 · Health · corrected 2017-05-19
Potential for more than minimal harm
- DF0224Protect each resident from mistreatment, neglect and misappropriation of personal property.2017-04-06 · Health · corrected 2017-05-19
Potential for more than minimal harm
- DF02251) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.2017-04-06 · Health · corrected 2017-05-19
Potential for more than minimal harm
- EF0311Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.2017-04-06 · Health · corrected 2017-05-19
Potential for more than minimal harm
- DF0332Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.2017-04-06 · Health · corrected 2017-05-19
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HOSPITAL AUTHORITY OF NORFOLK | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1988-07-01 |
| ARAMARK HEALTHCARE SUPPORT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-01-19 |
| HCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-05-09 |
| HOSPITAL AUTHORITY OF NORFOLK | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1988-07-01 |
| ALBERT, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-09-12 |
| ALLEN, SUZANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-12 |
| ARMSTRONG, MELODY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-09-12 |
| DURHAM, CALVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-05-25 |
| FOGG, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-01-01 |
| ORSINI, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1999-11-01 |
| POSTON, ANITA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2004-11-02 |
| ROBERTS-ATWATER, BEVERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-08-17 |
| ROBINSON, BRADBURY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-11-12 |
| RYAN, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-10-28 |
| WARD, WILLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-10 |
| WILHELM, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-03-29 |
| WOLFORD, LORRAINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-02 |
| ALBERT, ELIZABETH | Individual | CORPORATE DIRECTOR | — | 2023-09-12 |
| ARMSTRONG, MELODY | Individual | CORPORATE DIRECTOR | — | 2023-09-12 |
| BAUMAN, DEBORAH | Individual | CORPORATE DIRECTOR | — | 2009-03-05 |
| DURHAM, CALVIN | Individual | CORPORATE DIRECTOR | — | 2010-05-25 |
| LEHEW, WILLETTE | Individual | CORPORATE DIRECTOR | — | 1999-07-20 |
| MASSEY, PAUL | Individual | CORPORATE DIRECTOR | — | 2023-09-27 |
| ORSINI, THOMAS | Individual | CORPORATE DIRECTOR | — | 2010-04-16 |
| POSTON, ANITA | Individual | CORPORATE DIRECTOR | — | 2004-11-02 |
| ROBERTS-ATWATER, BEVERLY | Individual | CORPORATE DIRECTOR | — | 2012-08-17 |
| ROBINSON, BRADBURY | Individual | CORPORATE DIRECTOR | — | 2024-11-12 |
| RYAN, JOHN | Individual | CORPORATE DIRECTOR | — | 2025-10-28 |
| WARD, WILLIE | Individual | CORPORATE DIRECTOR | — | 2024-09-10 |
| FOGG, ROBERT | Individual | CORPORATE OFFICER | — | 2000-01-01 |
Other facilities in NORFOLK
| Name | Overall | Beds |
|---|---|---|
| HARBOR'S EDGE | ★★★★★ | 33 |
| AUTUMN CARE OF NORFOLK | ★★★★☆ | 120 |
| WATERSIDE HEALTH & REHAB CENTER | ★★★☆☆ | 197 |
| SIGNATURE HEALTHCARE OF NORFOLK | ★★☆☆☆ | 169 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | ★★☆☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.