Starfile

Starfile / Virginia

LAKE TAYLOR HOSP

1309 KEMPSVILLE RD, NORFOLK, VA 23502 · CCN 495117

Ratings

Overall
★★★☆☆ 3
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★★★★☆ 4

Facility

Ownership type
Government - Hospital district
Certified beds
192
Avg residents/day
163.8
Phone
7574615001

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12021-10-151114.49.5-3.4 better
22018-11-011012.39.8-2.3 better
32017-04-06711.99.3-4.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care5
Resident assessment and care planning2
Nursing and physician services1
Resident rights1
Nutrition and dietary2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.9448.7%
RN staffing (reported)0.4140.9%
Total nurse staffing (adjusted)5.30

Fines & penalties

Total fines
$59,150
Number of fines
1
Number of penalties
1
Payment denials
0

Inspection citations (28)2 actual harm

  1. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-26 · Health · corrected 2025-11-28

    Potential for more than minimal harm

  2. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-26 · Health · corrected 2025-11-28

    Actual harm

  3. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  4. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  5. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  6. DF0679Provide activities to meet all resident's needs.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  7. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-10-15 · Health · corrected 2021-12-22

    Actual harm

  8. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  9. CF0732Post nurse staffing information every day.2021-10-15 · Health · corrected 2021-12-22

    Potential for minimal harm

  10. EF0811Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  11. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-10-15 · Health · corrected 2021-12-22

    Potential for more than minimal harm

  12. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2018-11-01 · Health · corrected 2018-12-16

    Potential for minimal harm

  13. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  14. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  15. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  16. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  17. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  18. EF0759Ensure medication error rates are not 5 percent or greater.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  19. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  20. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  21. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2018-11-01 · Health · corrected 2018-12-16

    Potential for more than minimal harm

  22. CF0159Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2017-04-06 · Health · corrected 2017-05-19

    Potential for minimal harm

  23. CF0167Allow residents to easily view the results of the nursing home's most recent inspection.2017-04-06 · Health · corrected 2017-05-19

    Potential for minimal harm

  24. EF0221Keep each resident free from physical restraints, unless needed for medical treatment.2017-04-06 · Health · corrected 2017-05-19

    Potential for more than minimal harm

  25. DF0224Protect each resident from mistreatment, neglect and misappropriation of personal property.2017-04-06 · Health · corrected 2017-05-19

    Potential for more than minimal harm

  26. DF02251) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.2017-04-06 · Health · corrected 2017-05-19

    Potential for more than minimal harm

  27. EF0311Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.2017-04-06 · Health · corrected 2017-05-19

    Potential for more than minimal harm

  28. DF0332Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.2017-04-06 · Health · corrected 2017-05-19

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HOSPITAL AUTHORITY OF NORFOLKOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%1988-07-01
ARAMARK HEALTHCARE SUPPORT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2007-01-19
HCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-05-09
HOSPITAL AUTHORITY OF NORFOLKOrganizationOPERATIONAL/MANAGERIAL CONTROL1988-07-01
ALBERT, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROL2023-09-12
ALLEN, SUZANNEIndividualOPERATIONAL/MANAGERIAL CONTROL2024-11-12
ARMSTRONG, MELODYIndividualOPERATIONAL/MANAGERIAL CONTROL2023-09-12
DURHAM, CALVINIndividualOPERATIONAL/MANAGERIAL CONTROL2010-05-25
FOGG, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2000-01-01
ORSINI, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL1999-11-01
POSTON, ANITAIndividualOPERATIONAL/MANAGERIAL CONTROL2004-11-02
ROBERTS-ATWATER, BEVERLYIndividualOPERATIONAL/MANAGERIAL CONTROL2012-08-17
ROBINSON, BRADBURYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-11-12
RYAN, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL2025-10-28
WARD, WILLIEIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-10
WILHELM, KARENIndividualOPERATIONAL/MANAGERIAL CONTROL2022-03-29
WOLFORD, LORRAINEIndividualOPERATIONAL/MANAGERIAL CONTROL2025-04-02
ALBERT, ELIZABETHIndividualCORPORATE DIRECTOR2023-09-12
ARMSTRONG, MELODYIndividualCORPORATE DIRECTOR2023-09-12
BAUMAN, DEBORAHIndividualCORPORATE DIRECTOR2009-03-05
DURHAM, CALVINIndividualCORPORATE DIRECTOR2010-05-25
LEHEW, WILLETTEIndividualCORPORATE DIRECTOR1999-07-20
MASSEY, PAULIndividualCORPORATE DIRECTOR2023-09-27
ORSINI, THOMASIndividualCORPORATE DIRECTOR2010-04-16
POSTON, ANITAIndividualCORPORATE DIRECTOR2004-11-02
ROBERTS-ATWATER, BEVERLYIndividualCORPORATE DIRECTOR2012-08-17
ROBINSON, BRADBURYIndividualCORPORATE DIRECTOR2024-11-12
RYAN, JOHNIndividualCORPORATE DIRECTOR2025-10-28
WARD, WILLIEIndividualCORPORATE DIRECTOR2024-09-10
FOGG, ROBERTIndividualCORPORATE OFFICER2000-01-01

Other facilities in NORFOLK

NameOverallBeds
HARBOR'S EDGE★★★★★33
AUTUMN CARE OF NORFOLK★★★★☆120
WATERSIDE HEALTH & REHAB CENTER★★★☆☆197
SIGNATURE HEALTHCARE OF NORFOLK★★☆☆☆169
NORVIEW HEIGHTS REHABILITATION AND NURSING★★☆☆☆60

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.