SIGNATURE HEALTHCARE OF NORFOLK
1005 HAMPTON BLVD, NORFOLK, VA 23507 · CCN 495068
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 169
- Avg residents/day
- 155.4
- Phone
- 7576235602
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-07-21 | 9 | 14.4 | 9.5 | -5.4 better |
| 2 | 2019-10-24 | 31 | 12.3 | 9.8 | +18.7 worse |
| 3 | 2018-07-13 | 7 | 11.9 | 9.3 | -4.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 2 |
| Resident rights | 4 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.23 | 50.0% |
| RN staffing (reported) | 0.43 | 22.2% |
| Total nurse staffing (adjusted) | 3.56 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- SIGNATURE HEALTHCARE
- Facilities in chain
- 71
- Chain avg overall
- 3.00 / 5
Inspection citations (47)3 actual harm
- EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-07-21 · Health · corrected 2023-08-31
Potential for more than minimal harm
- DF0567Honor the resident's right to manage his or her financial affairs.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- BF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2019-10-24 · Health · corrected 2019-12-08
Potential for minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-10-24 · Health · corrected 2019-08-08
Potential for more than minimal harm
- EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-10-24 · Health · corrected 2019-12-08
Potential for minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2019-10-24 · Health · corrected 2019-12-08
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-10-24 · Health · corrected 2020-01-05
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-10-24 · Health · corrected 2019-12-08
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-10-24 · Health · corrected 2020-01-05
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2019-10-24 · Health · corrected 2019-12-08
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-10-24 · Health · corrected 2020-01-05
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2019-10-24 · Health · corrected 2019-12-08
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2018-07-13 · Health · corrected 2018-08-08
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2018-07-13 · Health · corrected 2018-08-08
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2018-07-13 · Health · corrected 2018-08-08
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-07-13 · Health · corrected 2018-08-08
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2018-07-13 · Health · corrected 2018-08-08
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-07-13 · Health · corrected 2018-08-08
Actual harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-07-13 · Health · corrected 2018-08-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SHC LP HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-08-01 |
| JJLA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-08-01 |
| LPSNF LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-08-01 |
| WHEATEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-08-01 |
| SMEDRA, IRA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-08-01 |
| STEIER III, ELMER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-08-01 |
| HARRISON, JOHN | Individual | CORPORATE OFFICER | — | 2014-08-01 |
| DRAKE, CIE | Individual | W-2 MANAGING EMPLOYEE | — | 2023-12-24 |
Other facilities in NORFOLK
| Name | Overall | Beds |
|---|---|---|
| HARBOR'S EDGE | ★★★★★ | 33 |
| AUTUMN CARE OF NORFOLK | ★★★★☆ | 120 |
| LAKE TAYLOR HOSP | ★★★☆☆ | 192 |
| WATERSIDE HEALTH & REHAB CENTER | ★★★☆☆ | 197 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | ★★☆☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.