Starfile

Starfile / Virginia

SIGNATURE HEALTHCARE OF NORFOLK

1005 HAMPTON BLVD, NORFOLK, VA 23507 · CCN 495068

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
169
Avg residents/day
155.4
Phone
7576235602

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12023-07-21914.49.5-5.4 better
22019-10-243112.39.8+18.7 worse
32018-07-13711.99.3-4.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning2
Resident rights4
Pharmacy service1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2350.0%
RN staffing (reported)0.4322.2%
Total nurse staffing (adjusted)3.56

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
SIGNATURE HEALTHCARE
Facilities in chain
71
Chain avg overall
3.00 / 5

Inspection citations (47)3 actual harm

  1. EF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  3. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  4. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  5. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  6. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  7. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  8. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  9. EF0760Ensure that residents are free from significant medication errors.2023-07-21 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  10. DF0567Honor the resident's right to manage his or her financial affairs.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  11. BF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2019-10-24 · Health · corrected 2019-12-08

    Potential for minimal harm

  12. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  13. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  14. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-10-24 · Health · corrected 2019-08-08

    Potential for more than minimal harm

  15. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  16. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-10-24 · Health · corrected 2019-12-08

    Potential for minimal harm

  17. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  18. BF0641Ensure each resident receives an accurate assessment.2019-10-24 · Health · corrected 2019-12-08

    Potential for minimal harm

  19. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  20. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  21. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  22. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-10-24 · Health · corrected 2020-01-05

    Potential for more than minimal harm

  23. DF0660Plan the resident's discharge to meet the resident's goals and needs.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  24. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  25. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-10-24 · Health · corrected 2019-12-08

    Actual harm

  26. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-10-24 · Health · corrected 2020-01-05

    Potential for more than minimal harm

  27. DF0692Provide enough food/fluids to maintain a resident's health.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  28. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  29. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  30. CF0732Post nurse staffing information every day.2019-10-24 · Health · corrected 2019-12-08

    Potential for minimal harm

  31. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-10-24 · Health · corrected 2020-01-05

    Potential for more than minimal harm

  32. DF0760Ensure that residents are free from significant medication errors.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  33. EF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  34. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  36. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  37. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  38. DF0880Provide and implement an infection prevention and control program.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  39. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  40. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2019-10-24 · Health · corrected 2019-12-08

    Potential for more than minimal harm

  41. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2018-07-13 · Health · corrected 2018-08-08

    Potential for more than minimal harm

  42. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2018-07-13 · Health · corrected 2018-08-08

    Potential for more than minimal harm

  43. DF0641Ensure each resident receives an accurate assessment.2018-07-13 · Health · corrected 2018-08-08

    Potential for more than minimal harm

  44. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-07-13 · Health · corrected 2018-08-08

    Potential for more than minimal harm

  45. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2018-07-13 · Health · corrected 2018-08-08

    Actual harm

  46. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-07-13 · Health · corrected 2018-08-08

    Actual harm

  47. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-07-13 · Health · corrected 2018-08-31

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
SHC LP HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2014-08-01
JJLA LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-08-01
LPSNF LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-08-01
WHEATEN LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-08-01
SMEDRA, IRAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-08-01
STEIER III, ELMERIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2014-08-01
HARRISON, JOHNIndividualCORPORATE OFFICER2014-08-01
DRAKE, CIEIndividualW-2 MANAGING EMPLOYEE2023-12-24

Other facilities in NORFOLK

NameOverallBeds
HARBOR'S EDGE★★★★★33
AUTUMN CARE OF NORFOLK★★★★☆120
LAKE TAYLOR HOSP★★★☆☆192
WATERSIDE HEALTH & REHAB CENTER★★★☆☆197
NORVIEW HEIGHTS REHABILITATION AND NURSING★★☆☆☆60

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.