HARBOR'S EDGE
ONE COLLEY AVENUE, NORFOLK, VA 23510 · CCN 495395
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 33
- Avg residents/day
- 28.9
- Phone
- 7572330475
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2022-08-11 | 3 | 14.4 | 9.5 | -11.4 better |
| 2 | 2019-09-10 | 9 | 12.3 | 9.8 | -3.3 better |
| 3 | 2018-04-11 | 8 | 11.9 | 9.3 | -3.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 6.34 | 40.8% |
| RN staffing (reported) | 1.73 | 54.5% |
| Total nurse staffing (adjusted) | 6.41 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (20)
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-03-14 · Health · corrected 2024-04-28
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-08-11 · Health · corrected 2022-09-16
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-08-11 · Health · corrected 2022-09-16
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-08-11 · Health · corrected 2022-09-16
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-09-10 · Health · corrected 2019-10-25
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2018-04-11 · Health · corrected 2018-05-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| L'HEUREUX, CATHY | Individual | CORPORATE DIRECTOR | — | 2014-03-25 |
| SMITH, LINDA | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2009-02-21 |
| TORRES, DAYANARA | Individual | W-2 MANAGING EMPLOYEE | — | 2014-08-21 |
Other facilities in NORFOLK
| Name | Overall | Beds |
|---|---|---|
| AUTUMN CARE OF NORFOLK | ★★★★☆ | 120 |
| LAKE TAYLOR HOSP | ★★★☆☆ | 192 |
| WATERSIDE HEALTH & REHAB CENTER | ★★★☆☆ | 197 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | ★★☆☆☆ | 60 |
| SIGNATURE HEALTHCARE OF NORFOLK | ★★☆☆☆ | 169 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.