Starfile

Starfile / Virginia

HARBOR'S EDGE

ONE COLLEY AVENUE, NORFOLK, VA 23510 · CCN 495395

Ratings

Overall
★★★★★ 5
Health inspection
★★★★☆ 4
Quality measures
★★★☆☆ 3
Staffing
★★★★★ 5

Facility

Ownership type
Non profit - Corporation
Certified beds
33
Avg residents/day
28.9
Phone
7572330475

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12022-08-11314.49.5-11.4 better
22019-09-10912.39.8-3.3 better
32018-04-11811.99.3-3.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Resident assessment and care planning1
Administration1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)6.3440.8%
RN staffing (reported)1.7354.5%
Total nurse staffing (adjusted)6.41

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Inspection citations (20)

  1. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-03-14 · Health · corrected 2024-04-28

    Potential for more than minimal harm

  2. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-08-11 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  3. DF0641Ensure each resident receives an accurate assessment.2022-08-11 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  4. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-08-11 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  5. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  6. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  7. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  8. DF0641Ensure each resident receives an accurate assessment.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  9. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  10. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  11. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  12. DF0880Provide and implement an infection prevention and control program.2019-09-10 · Health · corrected 2019-10-25

    Potential for more than minimal harm

  13. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  14. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  15. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  16. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  17. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  18. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  19. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

  20. DF0880Provide and implement an infection prevention and control program.2018-04-11 · Health · corrected 2018-05-21

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
L'HEUREUX, CATHYIndividualCORPORATE DIRECTOR2014-03-25
SMITH, LINDAIndividualCONTRACTED MANAGING EMPLOYEE2009-02-21
TORRES, DAYANARAIndividualW-2 MANAGING EMPLOYEE2014-08-21

Other facilities in NORFOLK

NameOverallBeds
AUTUMN CARE OF NORFOLK★★★★☆120
LAKE TAYLOR HOSP★★★☆☆192
WATERSIDE HEALTH & REHAB CENTER★★★☆☆197
NORVIEW HEIGHTS REHABILITATION AND NURSING★★☆☆☆60
SIGNATURE HEALTHCARE OF NORFOLK★★☆☆☆169

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.