WEST BEND NURSING AND REHABILITATION
4600 W WASHINGTON AVE, SOUTH BEND, IN 46619 · CCN 155355
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 157
- Avg residents/day
- 60.4
- Phone
- 5742821294
Inspection history vs Indiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Indiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-09 | 12 | 7.6 | 9.5 | +4.4 worse |
| 2 | 2023-12-08 | 4 | 7.9 | 9.8 | -3.9 better |
| 3 | 2022-10-25 | 13 | 8.8 | 9.3 | +4.2 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 3 |
| Resident rights | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.80 | 53.8% |
| RN staffing (reported) | 0.72 | 37.5% |
| Total nurse staffing (adjusted) | 3.74 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- AMERICAN SENIOR COMMUNITIES
- Facilities in chain
- 91
- Chain avg overall
- 3.80 / 5
Inspection citations (29)
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-12-09 · Health · corrected 2025-01-13
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-12-08 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-08 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-08 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-08 · Health · corrected 2024-01-10
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-25 · Health · corrected 2022-11-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2011-04-01 |
| AMERICAN SENIOR COMMUNITIES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2011-04-01 |
| BAILEY, EMILY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-05-04 |
| CULVER, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-13 |
| DRUMMER, CARL | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| FEHRIBACH, GREGORY | Individual | CORPORATE DIRECTOR | — | 2004-12-14 |
| HANIFY, THOMAS | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| LAZARD, ROBERT | Individual | CORPORATE DIRECTOR | — | 2021-01-29 |
| MANTRAVADI, GEETA | Individual | CORPORATE DIRECTOR | — | 2021-07-21 |
| MUKES-GAITHER, BEVERLY | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| PAYNE, MONICA | Individual | CORPORATE DIRECTOR | — | 2021-08-09 |
| BABCOCK, PAUL | Individual | CORPORATE OFFICER | — | 2020-09-30 |
| CAINE, VIRGINIA | Individual | CORPORATE OFFICER | — | 1994-01-10 |
| HARRIS, LISA | Individual | CORPORATE OFFICER | — | 2003-12-22 |
| KELSEY, DONNA | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2016-06-01 |
| VAN CAMP, STEVEN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2019-09-06 |
Other facilities in SOUTH BEND
| Name | Overall | Beds |
|---|---|---|
| MILTON HOME, THE | ★★★★★ | 34 |
| CARDINAL NURSING AND REHABILITATION CENTER | ★★★★★ | 144 |
| TRAILPOINT VILLAGE | ★★★☆☆ | 183 |
| HOLY CROSS REHABILITATION AND WELLNESS | ★★★☆☆ | 168 |
| SOUTHFIELD VILLAGE | ★★★☆☆ | 60 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.