Starfile

Starfile / Virginia

Pheasant Ridge Nursing and Rehabilitation

4355 PHEASANT RIDGE ROAD, ROANOKE, VA 24014 · CCN 495325

Ratings

Overall
★★★☆☆ 3
Health inspection
★★★☆☆ 3
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
101
Avg residents/day
88.9
Phone
5407258210

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityVirginia avgNational avgvs state
12024-01-191014.49.5-4.4 better
22022-08-031412.39.8+1.7 worse
32021-04-08111.99.3-10.9 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning3
Nursing and physician services1
Resident rights2
Nutrition and dietary1
Pharmacy service1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4458.3%
RN staffing (reported)0.7166.7%
Total nurse staffing (adjusted)3.78

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE
Facilities in chain
36
Chain avg overall
2.30 / 5

Inspection citations (25)1 immediate jeopardy

  1. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-11-21 · Health · corrected 2025-01-15

    Potential for more than minimal harm

  2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  3. DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  4. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  6. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-21 · Health · corrected 2025-02-18

    Immediate jeopardy

  7. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  8. EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  9. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-21 · Health · corrected 2025-01-15

    Potential for more than minimal harm

  10. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-21 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  11. DF0558Reasonably accommodate the needs and preferences of each resident.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  12. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  13. DF0641Ensure each resident receives an accurate assessment.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  14. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  17. CF0732Post nurse staffing information every day.2024-01-19 · Health · corrected 2024-02-21

    Potential for minimal harm

  18. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  19. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-19 · Health · corrected 2024-02-21

    Potential for more than minimal harm

  21. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-08-03 · Health · corrected 2022-09-07

    Potential for more than minimal harm

  22. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-08-03 · Health · corrected 2022-09-07

    Potential for more than minimal harm

  23. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-08-03 · Health · corrected 2022-09-07

    Potential for more than minimal harm

  24. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-08-03 · Health · corrected 2022-09-07

    Potential for more than minimal harm

  25. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-04-08 · Health · corrected 2021-04-27

    Potential for more than minimal harm

Ownership

No ownership records.

Other facilities in ROANOKE

NameOverallBeds
VIRGINIA VETERANS CARE CENTER★★★★★180
OUR LADY OF THE VALLEY★★★★★70
BRANDON OAKS NURSING AND REHABILITATION CENTER★★★★★62
FRIENDSHIP HEALTH AND REHAB CENTER★★★★☆253
SOUTH ROANOKE NURSING AND REHABILITATION★★★☆☆98

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.