VIRGINIA VETERANS CARE CENTER
4550 SHENANDOAH AVE N W, ROANOKE, VA 24017 · CCN 495274
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Government - State
- Certified beds
- 180
- Avg residents/day
- 187.4
- Phone
- 5409822860
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2022-01-27 | 1 | 14.4 | 9.5 | -13.4 better |
| 2 | 2019-05-23 | 6 | 12.3 | 9.8 | -6.3 better |
| 3 | 2018-03-22 | 9 | 11.9 | 9.3 | -2.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.70 | 99.4% |
| RN staffing (reported) | 0.71 | 96.4% |
| Total nurse staffing (adjusted) | 4.37 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (16)
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-01-27 · Health · corrected 2022-02-22
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2019-05-23 · Health · corrected 2019-07-10
Potential for more than minimal harm
- BF0645PASARR screening for Mental disorders or Intellectual Disabilities2018-03-22 · Health · corrected 2018-05-04
Potential for minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2018-03-22 · Health · corrected 2018-05-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| VIRGINIA VETERANS CARE CENTER | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1992-11-17 |
| BARNES, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-08-10 |
| BARNES, TODD | Individual | CORPORATE OFFICER | — | 2018-12-10 |
Other facilities in ROANOKE
| Name | Overall | Beds |
|---|---|---|
| BRANDON OAKS NURSING AND REHABILITATION CENTER | ★★★★★ | 62 |
| OUR LADY OF THE VALLEY | ★★★★★ | 70 |
| FRIENDSHIP HEALTH AND REHAB CENTER | ★★★★☆ | 253 |
| SOUTH ROANOKE NURSING AND REHABILITATION | ★★★☆☆ | 98 |
| RALEIGH COURT HEALTH AND REHABILITATION CENTER | ★★★☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.