WEST OAKS NURSING AND REHABILITATION CENTER
3200 W. SLAUGHTER LANE, AUSTIN, TX 78748 · CCN 676095
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Government - Hospital district
- Certified beds
- 125
- Avg residents/day
- 110.0
- Phone
- 5122820141
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-26 | 7 | 9.1 | 9.5 | -2.1 better |
| 2 | 2023-09-03 | 15 | 9.4 | 9.8 | +5.6 worse |
| 3 | 2022-07-14 | 8 | 8.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.05 | 41.0% |
| RN staffing (reported) | 0.55 | 27.3% |
| Total nurse staffing (adjusted) | 3.17 | — |
Fines & penalties
- Total fines
- $39,527
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (30)3 immediate jeopardy2 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-11 · Health · corrected 2025-12-15
Potential for more than minimal harm
- KF0760Ensure that residents are free from significant medication errors.2025-02-11 · Health · corrected 2025-02-12
Immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-26 · Health · corrected 2024-12-21
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2024-11-26 · Health · corrected 2024-12-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-26 · Health · corrected 2024-12-21
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-26 · Health · corrected 2024-12-21
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-26 · Health · corrected 2024-12-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-11-26 · Health · corrected 2024-12-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-13 · Health · corrected 2024-05-22
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-10 · Health · corrected 2024-05-07
Potential for more than minimal harm
- HF0697Provide safe, appropriate pain management for a resident who requires such services.2024-04-10 · Health · corrected 2024-05-07
Actual harm
- HF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-10 · Health · corrected 2024-05-07
Actual harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-28 · Health · corrected 2024-05-01
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-28 · Health · corrected 2024-03-27
Immediate jeopardy
- EF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-11-13 · Health · corrected 2023-12-26
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-03 · Health · corrected 2023-10-03
Immediate jeopardy
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2023-09-03 · Health · corrected 2023-10-03
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-24 · Health · corrected 2023-09-22
Potential for more than minimal harm
- DF0567Honor the resident's right to manage his or her financial affairs.2023-07-05 · Health · corrected 2023-08-03
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-29 · Health · corrected 2023-04-14
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-14 · Health · corrected 2022-08-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HAMILTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-10-01 |
| AMERICAN ROBIN HEALTHCARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-10-01 |
| MARTIN, DIETER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-14 |
| THOMPSON, AMBER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-10-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2022-01-18 |
| HOOPER, GRADY | Individual | CORPORATE OFFICER | — | 2015-12-01 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2011-03-01 |
Other facilities in AUSTIN
| Name | Overall | Beds |
|---|---|---|
| LONGHORN VILLAGE | ★★★★★ | 60 |
| THE CENTER AT PARMER | ★★★★★ | 80 |
| THE ARBOUR AT WESTMINSTER MANOR | ★★★★★ | 90 |
| GRACY WOODS II LIVING CENTER | ★★★★★ | 110 |
| SEDONA TRACE HEALTH AND WELLNESS CENTER | ★★★★☆ | 119 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.