THE ARBOUR AT WESTMINSTER MANOR
4200 JACKSON AVE, AUSTIN, TX 78731 · CCN 676099
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 79.8
- Phone
- 5124544711
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-03 | 2 | 9.1 | 9.5 | -7.1 better |
| 2 | 2024-09-25 | 3 | 9.4 | 9.8 | -6.4 better |
| 3 | 2023-07-21 | 3 | 8.1 | 9.3 | -5.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.97 | 41.2% |
| RN staffing (reported) | 0.58 | 46.7% |
| Total nurse staffing (adjusted) | 5.23 | — |
Fines & penalties
- Total fines
- $29,085
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (8)1 immediate jeopardy
- DF0641Ensure each resident receives an accurate assessment.2025-12-03 · Health · corrected 2026-01-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-03 · Health · corrected 2026-01-15
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-09-25 · Health · corrected 2024-10-23
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-25 · Health · corrected 2024-10-23
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-25 · Health · corrected 2024-10-23
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-07-21 · Health · corrected 2023-09-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-07-21 · Health · corrected 2023-09-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-07-21 · Health · corrected 2023-09-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WESTMINSTER MANOR | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1973-09-06 |
| LIFE CARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1980-10-01 |
| BORST, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-05-25 |
| HALEY, CASSIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-07-22 |
| KROL, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-20 |
| LOYD, SARAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2006-10-24 |
| ALBRIGHT, ALEXANDRA | Individual | CORPORATE DIRECTOR | — | 2020-05-28 |
| ASHLEY, OLIN | Individual | CORPORATE DIRECTOR | — | 2015-02-19 |
| DAY, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2024-01-01 |
| DINITTO, DIANA | Individual | CORPORATE DIRECTOR | — | 2015-07-01 |
| HILGERS, PAUL | Individual | CORPORATE DIRECTOR | — | 2014-01-16 |
| LUEVANO, RICHARD | Individual | CORPORATE DIRECTOR | — | 2020-05-28 |
| MCGHEE, JOHN | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| MILLER, ANNA | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| REDDING, DAVID | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| SCURLOCK, STEPHEN | Individual | CORPORATE DIRECTOR | — | 2020-04-30 |
| WILLIAMS, DIANE | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| WOODRICK, JAMES | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| WOODWORTH, JAMES | Individual | CORPORATE DIRECTOR | — | 2014-01-16 |
| REDDING, DAVID | Individual | CORPORATE OFFICER | — | 2023-12-01 |
| WILLIAMS, DIANE | Individual | CORPORATE OFFICER | — | 2025-01-01 |
Other facilities in AUSTIN
| Name | Overall | Beds |
|---|---|---|
| GRACY WOODS II LIVING CENTER | ★★★★★ | 110 |
| THE CENTER AT PARMER | ★★★★★ | 80 |
| LONGHORN VILLAGE | ★★★★★ | 60 |
| SEDONA TRACE HEALTH AND WELLNESS CENTER | ★★★★☆ | 119 |
| BRODIE RANCH NURSING AND REHABILITATION CENTER | ★★★☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.