THE CENTER AT PARMER
13800 N FM 620 RD SB, AUSTIN, TX 78717 · CCN 676487
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 80
- Avg residents/day
- 73.2
- Phone
- 7372366400
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-31 | 10 | 9.1 | 9.5 | +0.9 worse |
| 2 | 2023-09-01 | 4 | 9.4 | 9.8 | -5.4 better |
| 3 | 2022-06-17 | 4 | 8.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 3 |
| Resident rights | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.50 | 48.8% |
| RN staffing (reported) | 0.65 | 50.0% |
| Total nurse staffing (adjusted) | 4.03 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- VERITAS MANAGEMENT GROUP
- Facilities in chain
- 15
- Chain avg overall
- 4.30 / 5
Inspection citations (18)
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-24 · Health · corrected 2025-11-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-24 · Health · corrected 2025-11-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-15 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-07-15 · Health · corrected 2025-07-16
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-06-23 · Health · corrected 2025-07-14
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-10-31 · Health · corrected 2024-11-24
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-31 · Health · corrected 2024-11-24
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-10-31 · Health · corrected 2024-11-24
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-31 · Health · corrected 2024-11-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-31 · Health · corrected 2024-11-24
Potential for more than minimal harm
- BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-13 · Health · corrected 2024-03-08
Potential for minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-09-01 · Health · corrected 2023-09-25
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-09-01 · Health · corrected 2023-09-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-09-01 · Health · corrected 2023-09-25
Potential for more than minimal harm
- FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-09-01 · Health · corrected 2023-09-25
Potential for more than minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-06-17 · Health · corrected 2022-06-18
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-06-17 · Health · corrected 2022-06-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-17 · Health · corrected 2022-06-18
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| VERITAS MANAGEMENT GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-10-09 |
| KELLY, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-09-16 |
| BUNCH, KENNETH | Individual | CORPORATE OFFICER | — | 2019-09-15 |
Other facilities in AUSTIN
| Name | Overall | Beds |
|---|---|---|
| GRACY WOODS II LIVING CENTER | ★★★★★ | 110 |
| LONGHORN VILLAGE | ★★★★★ | 60 |
| THE ARBOUR AT WESTMINSTER MANOR | ★★★★★ | 90 |
| SEDONA TRACE HEALTH AND WELLNESS CENTER | ★★★★☆ | 119 |
| WEST OAKS NURSING AND REHABILITATION CENTER | ★★★☆☆ | 125 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.