VILLA CREST NURSING AND RETIREMENT CENTER
1276 HANOVER STREET, MANCHESTER, NH 03104 · CCN 305079
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 126
- Avg residents/day
- 120.8
- Phone
- 6036223262
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-31 | 2 | 4.0 | 9.5 | -2.0 better |
| 2 | 2024-06-20 | 3 | 4.5 | 9.8 | -1.5 better |
| 3 | 2023-06-02 | 4 | 5.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.00 | 34.4% |
| RN staffing (reported) | 0.45 | 10.0% |
| Total nurse staffing (adjusted) | 4.09 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (9)
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-31 · Health · corrected 2025-08-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-31 · Health · corrected 2025-09-02
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-20 · Health · corrected 2024-07-26
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-06-20 · Health · corrected 2024-07-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-06-20 · Health · corrected 2024-06-25
Potential for more than minimal harm
- DF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2023-06-02 · Health · corrected 2023-06-07
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-06-02 · Health · corrected 2023-06-07
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-06-02 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-06-02 · Health · corrected 2023-06-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NH3 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-09-01 |
| ESNH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-01 |
| JPNH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-01 |
| PEPPER, YEHUDA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-01 |
| SCHWARCZ, ELLIOT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-09-01 |
| MATERA HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| PEPPER, YEHUDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| SCHWARCZ, ELLIOT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-09-01 |
| OBARA, NATHAN | Individual | W-2 MANAGING EMPLOYEE | — | 2022-12-28 |
| DWIGHT MORTGAGE TRUST LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | 2022-09-01 |
Other facilities in MANCHESTER
| Name | Overall | Beds |
|---|---|---|
| HOLY CROSS HEALTH CENTER | ★★★★★ | 40 |
| MOUNT CARMEL REHABILITATION AND NURSING CENTER | ★★★★☆ | 122 |
| SAINT TERESA REHABILITATION & NURSING CENTER | ★★★★☆ | 51 |
| MAPLE LEAF HEALTH CARE CENTER | ★★★★☆ | 114 |
| ST JOSEPH RESIDENCE | ★★☆☆☆ | 22 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.