HOLY CROSS HEALTH CENTER
357 ISLAND POND ROAD, MANCHESTER, NH 03109 · CCN 305074
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 40
- Avg residents/day
- 22.6
- Phone
- 6036283550
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-03 | 1 | 4.0 | 9.5 | -3.0 better |
| 2 | 2024-01-31 | 0 | 4.5 | 9.8 | -4.5 better |
| 3 | 2023-01-26 | 3 | 5.6 | 9.3 | -2.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.21 | 37.1% |
| RN staffing (reported) | 0.84 | 16.7% |
| Total nurse staffing (adjusted) | 6.94 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (4)
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-01-03 · Health · corrected 2025-01-29
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-01-26 · Health · corrected 2023-04-05
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-26 · Health · corrected 2023-02-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-01-26 · Health · corrected 2023-03-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SISTERS OF HOLY CROSS, INC./U.S. REGION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1995-05-11 |
| FARRA, RAPHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-03-01 |
| OSIEK, STEFANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-04-01 |
| HOFFLER, ANN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MURPHY, KELLY | Individual | CORPORATE OFFICER | — | 2017-01-01 |
Other facilities in MANCHESTER
| Name | Overall | Beds |
|---|---|---|
| VILLA CREST NURSING AND RETIREMENT CENTER | ★★★★★ | 126 |
| MOUNT CARMEL REHABILITATION AND NURSING CENTER | ★★★★☆ | 122 |
| SAINT TERESA REHABILITATION & NURSING CENTER | ★★★★☆ | 51 |
| MAPLE LEAF HEALTH CARE CENTER | ★★★★☆ | 114 |
| ST JOSEPH RESIDENCE | ★★☆☆☆ | 22 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.