ST JOSEPH RESIDENCE
495 MAMMOTH RD, MANCHESTER, NH 03104 · CCN 305088
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 22
- Avg residents/day
- 20.9
- Phone
- 6036686011
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-23 | 3 | 4.0 | 9.5 | -1.0 better |
| 2 | 2024-10-31 | 4 | 4.5 | 9.8 | -0.5 better |
| 3 | 2023-11-08 | 4 | 5.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Nursing and physician services | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 6.21 | 44.4% |
| RN staffing (reported) | 1.05 | 62.5% |
| Total nurse staffing (adjusted) | 7.44 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (11)
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-12-23 · Health · corrected 2026-02-10
Potential for more than minimal harm
- BF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2025-12-23 · Health · corrected 2026-02-10
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-23 · Health · corrected 2026-02-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-31 · Health · corrected 2024-12-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-10-31 · Health · corrected 2024-12-16
Potential for more than minimal harm
- BF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-10-31 · Health · corrected 2024-12-16
Potential for minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-10-31 · Health · corrected 2024-12-16
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-08 · Health · corrected 2023-12-05
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-08 · Health · corrected 2023-11-21
Potential for more than minimal harm
- BF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2023-11-08 · Health · corrected 2024-01-03
Potential for minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-11-08 · Health · corrected 2023-12-09
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NH CATHOLIC CHARITIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2002-07-01 |
| BERNARD, ALAIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-06-04 |
| AUCOIN, LORRAINE | Individual | CORPORATE OFFICER | — | 2025-08-15 |
| CONNORS, KELLY | Individual | CORPORATE OFFICER | — | 2025-08-15 |
| GAUTHIER, HOLLY | Individual | CORPORATE OFFICER | — | 2025-08-15 |
| LALIBERTE, ANNETTE | Individual | CORPORATE OFFICER | — | 2012-10-11 |
| LAROCHELLE, THERESE | Individual | CORPORATE OFFICER | — | 2025-08-15 |
| MAKOWSKI, MARLENE | Individual | CORPORATE OFFICER | — | 2003-08-05 |
| RIVARD, SUZANNE | Individual | CORPORATE OFFICER | — | 2025-08-15 |
Other facilities in MANCHESTER
| Name | Overall | Beds |
|---|---|---|
| VILLA CREST NURSING AND RETIREMENT CENTER | ★★★★★ | 126 |
| HOLY CROSS HEALTH CENTER | ★★★★★ | 40 |
| MOUNT CARMEL REHABILITATION AND NURSING CENTER | ★★★★☆ | 122 |
| MAPLE LEAF HEALTH CARE CENTER | ★★★★☆ | 114 |
| SAINT TERESA REHABILITATION & NURSING CENTER | ★★★★☆ | 51 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.