HACKETT HILL HEALTHCARE CENTER
191 HACKETT HILL ROAD, MANCHESTER, NH 03102 · CCN 305038
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 70
- Avg residents/day
- 62.7
- Phone
- 6036688161
Inspection history vs New Hampshire & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Hampshire avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-03-13 | 7 | 4.0 | 9.5 | +3.0 worse |
| 2 | 2024-04-02 | 4 | 4.5 | 9.8 | -0.5 better |
| 3 | 2023-03-10 | 4 | 5.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Environmental | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.61 | 40.6% |
| RN staffing (reported) | 1.20 | 35.0% |
| Total nurse staffing (adjusted) | 3.20 | — |
Fines & penalties
- Total fines
- $12,735
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (15)1 actual harm
- GF0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.2025-12-17 · Health · corrected 2025-11-14
Actual harm
- DF0880Provide and implement an infection prevention and control program.2025-12-17 · Health · corrected 2026-02-09
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-03-13 · Health · corrected 2025-04-15
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-03-13 · Health · corrected 2025-04-15
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-13 · Health · corrected 2025-04-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-13 · Health · corrected 2025-04-22
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-03-13 · Health · corrected 2025-04-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-02 · Health · corrected 2024-04-29
Potential for more than minimal harm
- BF0685Assist a resident in gaining access to vision and hearing services.2024-04-02 · Health · corrected 2024-04-29
Potential for minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-04-02 · Health · corrected 2024-04-24
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-02 · Health · corrected 2024-04-19
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2024-01-09 · Health · corrected 2024-02-02
Potential for minimal harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2023-05-04 · Health · corrected 2023-05-31
Potential for more than minimal harm
- DF0560Protect a residents' right to refuse some types of non-requested transfers within the nursing home.2023-05-04 · Health · corrected 2023-05-31
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-10 · Health · corrected 2023-04-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| 191 HACKETT HILL ROAD OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-11-01 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-03-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-03-02 |
| GENESIS NH HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| GENESIS OPERATIONS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| GHC HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-03-02 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-03-02 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-06-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| CULLEROT, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| OJUTALAYO, AYOBAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2012-12-01 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in MANCHESTER
| Name | Overall | Beds |
|---|---|---|
| HOLY CROSS HEALTH CENTER | ★★★★★ | 40 |
| VILLA CREST NURSING AND RETIREMENT CENTER | ★★★★★ | 126 |
| MAPLE LEAF HEALTH CARE CENTER | ★★★★☆ | 114 |
| MOUNT CARMEL REHABILITATION AND NURSING CENTER | ★★★★☆ | 122 |
| SAINT TERESA REHABILITATION & NURSING CENTER | ★★★★☆ | 51 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.