Starfile

Starfile / Massachusetts

OAKS, THE

4525 ACUSHNET AVENUE, NEW BEDFORD, MA 02745 · CCN 225328

Ratings

Overall
★★★★☆ 4
Health inspection
★★★★☆ 4
Quality measures
★★★★☆ 4
Staffing
★★★★☆ 4

Facility

Ownership type
For profit - Corporation
Certified beds
122
Avg residents/day
107.7
Phone
5085012012

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12024-12-1248.99.5-4.9 better
22023-09-12810.09.8-2.0 better
32021-05-28312.79.3-9.7 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Resident assessment and care planning1
Pharmacy service2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9033.9%
RN staffing (reported)0.5941.2%
Total nurse staffing (adjusted)3.92—

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
LIFE CARE CENTERS OF AMERICA
Facilities in chain
194
Chain avg overall
3.50 / 5

Inspection citations (15)

  1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-12 · Health · corrected 2024-12-31

    Potential for more than minimal harm

  2. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-12-12 · Health · corrected 2024-12-31

    Potential for more than minimal harm

  3. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-12-12 · Health · corrected 2024-12-31

    Potential for more than minimal harm

  4. EF0880Provide and implement an infection prevention and control program.2024-12-12 · Health · corrected 2024-12-31

    Potential for more than minimal harm

  5. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  6. DF0583Keep residents' personal and medical records private and confidential.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  7. DF0641Ensure each resident receives an accurate assessment.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  8. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  9. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  10. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  11. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-12 · Health · corrected 2023-10-04

    Potential for more than minimal harm

  12. EF0908Keep all essential equipment working safely.2023-09-12 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  13. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-05-28 · Health · corrected 2021-06-16

    Potential for more than minimal harm

  14. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-05-28 · Health · corrected 2021-06-16

    Potential for more than minimal harm

  15. DF0880Provide and implement an infection prevention and control program.2021-05-28 · Health · corrected 2021-06-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PRESTON, FORRESTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST99%2003-02-20
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL—2003-11-01
NEW BEDFORD MEDICAL INVESTORS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2019-07-15
HETZLER, JULIANNEIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-08-01
LONG, ZOFIAIndividualOPERATIONAL/MANAGERIAL CONTROL—1999-07-01
MEDEIROS, TAYLERIndividualOPERATIONAL/MANAGERIAL CONTROL—2023-10-10
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROL—2024-11-27
PRESTON, FORRESTIndividualOPERATIONAL/MANAGERIAL CONTROL—2003-02-20
SILVA, HELENAIndividualOPERATIONAL/MANAGERIAL CONTROL—2016-06-13
FLETCHER, TODDIndividualCORPORATE DIRECTOR—2021-05-01
LAY, LISAIndividualCORPORATE DIRECTOR—2017-04-24
SWANKER, RICHARDIndividualCORPORATE DIRECTOR—2022-01-01
ZIEGLER, JAMESIndividualCORPORATE DIRECTOR—2001-09-18
CROSS, CINDYIndividualCORPORATE OFFICER—2003-11-01
FLETCHER, TODDIndividualCORPORATE OFFICER—2020-11-02
HENRY, TERRYIndividualCORPORATE OFFICER—2003-11-01
LAY, LISAIndividualCORPORATE OFFICER—2018-02-09
SWANKER, RICHARDIndividualCORPORATE OFFICER—2011-04-01
THURMOND, JOANIndividualCORPORATE OFFICER—2003-11-01
ZIEGLER, JAMESIndividualCORPORATE OFFICER—1999-08-16

Other facilities in NEW BEDFORD

NameOverallBeds
SACRED HEART NURSING HOME★★★★★217
CARE ONE AT NEW BEDFORD★★★☆☆154
HATHAWAY MANOR EXTENDED CARE★★☆☆☆142
Brandon Woods of New Bedford★☆☆☆☆135
VANTAGE HEALTH & REHAB OF NEW BEDFORD★☆☆☆☆80

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.