Starfile

Starfile / Massachusetts

Brandon Woods of New Bedford

397 COUNTY STREET, NEW BEDFORD, MA 02740 · CCN 225264

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Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Individual
Certified beds
135
Avg residents/day
100.8
Phone
5089979396

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12024-12-16468.99.5+37.1 worse
22023-08-301410.09.8+4.0 worse
32021-04-022012.79.3+7.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation8
Quality of life and care6
Resident assessment and care planning5
Nursing and physician services5
Resident rights6
Nutrition and dietary1
Pharmacy service3
Administration9
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.2247.3%
RN staffing (reported)0.5456.3%
Total nurse staffing (adjusted)4.48—

Fines & penalties

Total fines
$464,490
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
ELDER SERVICES
Facilities in chain
6
Chain avg overall
2.30 / 5

Inspection citations (80)3 immediate jeopardy5 actual harm

  1. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-09-16 · Health · corrected 2025-12-02

    Potential for more than minimal harm

  2. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-06-12 · Health · corrected 2025-05-23

    Potential for more than minimal harm

  3. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  4. DF0551Give the resident's representative the ability to exercise the resident's rights.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  5. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  6. BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-12-16 · Health · corrected 2025-01-03

    Potential for minimal harm

  7. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-12-16 · Health · corrected 2025-01-06

    Immediate jeopardy

  8. DF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  9. HF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-12-16 · Health · corrected 2025-02-07

    Actual harm

  10. HF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-16 · Health · corrected 2025-01-09

    Actual harm

  11. HF0610Respond appropriately to all alleged violations.2024-12-16 · Health · corrected 2025-02-07

    Actual harm

  12. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-12-16 · Health · corrected 2025-01-06

    Potential for minimal harm

  13. EF0641Ensure each resident receives an accurate assessment.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  14. HF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-16 · Health · corrected 2025-02-07

    Actual harm

  15. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  16. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  17. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-16 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  18. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-12-16 · Health · corrected 2025-01-06

    Actual harm

  19. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  20. EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  21. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  22. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  23. CF0732Post nurse staffing information every day.2024-12-16 · Health · corrected 2025-01-06

    Potential for minimal harm

  24. KF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-12-16 · Health · corrected 2025-02-07

    Immediate jeopardy

  25. KF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2024-12-16 · Health · corrected 2025-01-06

    Immediate jeopardy

  26. DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  27. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-12-16 · Health · corrected 2025-01-03

    Potential for more than minimal harm

  28. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-12-16 · Health · corrected 2025-01-09

    Potential for more than minimal harm

  29. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  30. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  31. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  32. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  33. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  34. EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  35. EF0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  36. EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  37. EF0880Provide and implement an infection prevention and control program.2024-12-16 · Health · corrected 2025-02-18

    Potential for more than minimal harm

  38. EF0881Implement a program that monitors antibiotic use.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  39. FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  40. FF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  41. FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  42. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  43. FF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2024-12-16 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  44. FF0946Provide training in compliance and ethics.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  45. FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-12-16 · Health · corrected 2025-02-07

    Potential for more than minimal harm

  46. FF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2024-12-16 · Health · corrected 2025-01-06

    Potential for more than minimal harm

  47. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  48. BF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  49. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  50. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  51. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  52. BF0641Ensure each resident receives an accurate assessment.2023-08-30 · Health · corrected 2023-09-22

    Potential for minimal harm

  53. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-08-30 · Health · corrected 2023-09-28

    Potential for more than minimal harm

  54. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-08-30 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  55. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-08-30 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  56. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-30 · Health · corrected 2023-09-28

    Potential for more than minimal harm

  57. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-08-30 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  58. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-08-30 · Health · corrected 2023-09-28

    Potential for more than minimal harm

  59. FF0880Provide and implement an infection prevention and control program.2023-08-30 · Health · corrected 2023-09-28

    Potential for more than minimal harm

  60. FF0885Report COVID19 data to residents and families.2023-08-30 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  61. DF0551Give the resident's representative the ability to exercise the resident's rights.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  62. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  63. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-04-02 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  64. DF0641Ensure each resident receives an accurate assessment.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  65. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  66. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  67. DF0679Provide activities to meet all resident's needs.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  68. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  69. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  70. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  71. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  72. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-04-02 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  73. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  74. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  75. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  76. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

  77. FF0880Provide and implement an infection prevention and control program.2021-04-02 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  78. EF0885Report COVID19 data to residents and families.2021-04-02 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  79. FF0886Perform COVID19 testing on residents and staff.2021-04-02 · Health · corrected 2021-07-05

    Potential for more than minimal harm

  80. EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2021-04-02 · Health · corrected 2021-06-06

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ESSEX GROUP INCORPORATEDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%1973-05-15
ROMANO, FRANKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST44%2013-02-02
ROMANO, JAMESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST12%2013-02-02
ROMANO, KATELYNIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST12%2013-02-02
ROMANO, KYLEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST12%2013-02-02
ROMANO, BRANDONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST12%2013-02-02
DOYLE, PHILIPIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST9%2013-02-02
ROMANO, FRANKIndividualCORPORATE DIRECTOR—1966-02-27
ROMANO, FRANKIndividualCORPORATE OFFICER—1978-01-04
ROMANO, FRANKIndividualW-2 MANAGING EMPLOYEE—1978-01-04
ROMANO, JAMESIndividualW-2 MANAGING EMPLOYEE—2013-06-25
ROMANO, KATELYNIndividualW-2 MANAGING EMPLOYEE—2017-05-08
ROMANO, KYLEIndividualW-2 MANAGING EMPLOYEE—2010-01-17

Other facilities in NEW BEDFORD

NameOverallBeds
SACRED HEART NURSING HOME★★★★★217
OAKS, THE★★★★☆122
CARE ONE AT NEW BEDFORD★★★☆☆154
HATHAWAY MANOR EXTENDED CARE★★☆☆☆142
VANTAGE HEALTH & REHAB OF NEW BEDFORD★☆☆☆☆80

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.