Starfile / Massachusetts

CHARLWELL HOUSE HEALTH AND REHABILITATION

305 WALPOLE STREET, NORWOOD, MA 02062 · CCN 225208

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Chain

Chain

BEST CARE SERVICES

Facilities in chain

10

Chain avg overall

1.80 / 5

Inspection citations (63)3 immediate jeopardy1 actual harm

1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

2. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

4. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

5. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

6. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

7. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

8. DF0687Provide appropriate foot care.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

9. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-05-30 · Health · corrected 2025-06-26

   Potential for more than minimal harm

10. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-30 · Health · corrected 2025-06-26

    Potential for more than minimal harm

11. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-30 · Health · corrected 2025-06-26

    Potential for more than minimal harm

12. DF0825Provide or get specialized rehabilitative services as required for a resident.2025-05-30 · Health · corrected 2025-06-26

    Potential for more than minimal harm

13. EF0880Provide and implement an infection prevention and control program.2025-05-30 · Health · corrected 2025-06-26

    Potential for more than minimal harm

14. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-13 · Health · corrected 2024-09-10

    Potential for more than minimal harm

15. DF0551Give the resident's representative the ability to exercise the resident's rights.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

16. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

17. EF0685Assist a resident in gaining access to vision and hearing services.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

18. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

19. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

20. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

21. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

22. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-04-16 · Health · corrected 2024-05-15

    Potential for more than minimal harm

23. EF0551Give the resident's representative the ability to exercise the resident's rights.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

24. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

25. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

26. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-09-01 · Health · corrected 2022-10-21

    Potential for minimal harm

27. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-09-01 · Health · corrected 2023-01-05

    Potential for more than minimal harm

28. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

29. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

30. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

31. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

32. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

33. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-09-01 · Health · corrected 2022-11-11

    Potential for more than minimal harm

34. DF0679Provide activities to meet all resident's needs.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

35. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-09-01 · Health · corrected 2022-12-05

    Potential for more than minimal harm

36. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-09-01 · Health · corrected 2022-12-08

    Actual harm

37. DF0687Provide appropriate foot care.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

38. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

39. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

40. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

41. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

42. FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

43. CF0732Post nurse staffing information every day.2022-09-01 · Health · corrected 2022-10-21

    Potential for minimal harm

44. DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

45. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-09-01 · Health · corrected 2022-11-11

    Potential for more than minimal harm

46. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-09-01 · Health · corrected 2022-11-11

    Potential for more than minimal harm

47. DF0760Ensure that residents are free from significant medication errors.2022-09-01 · Health · corrected 2022-12-30

    Potential for more than minimal harm

48. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-09-01 · Health · corrected 2022-11-11

    Potential for more than minimal harm

49. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

50. LF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2022-09-01 · Health · corrected 2022-10-21

    Immediate jeopardy

51. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

52. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

53. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-09-01 · Health · corrected 2022-11-11

    Potential for more than minimal harm

54. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

55. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

56. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

57. LF0880Provide and implement an infection prevention and control program.2022-09-01 · Health · corrected 2022-12-05

    Immediate jeopardy

58. EF0885Report COVID19 data to residents and families.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

59. LF0886Perform COVID19 testing on residents and staff.2022-09-01 · Health · corrected 2022-11-11

    Immediate jeopardy

60. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-09-01 · Health · corrected 2022-12-05

    Potential for more than minimal harm

61. FF0908Keep all essential equipment working safely.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

62. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

63. EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-09-01 · Health · corrected 2022-10-21

    Potential for more than minimal harm

Ownership

Other facilities in NORWOOD

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.