Starfile / Massachusetts

Victoria Haven Nursing Facility

137 NICHOLS STREET, NORWOOD, MA 02062 · CCN 225608

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$40,641

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

REHABILITATION ASSOCIATES

Facilities in chain

6

Chain avg overall

3.20 / 5

Inspection citations (31)2 actual harm

1. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-02-18 · Health · corrected 2025-03-26

   Potential for minimal harm

2. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

3. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

4. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

5. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

6. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

7. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

8. EF0880Provide and implement an infection prevention and control program.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

9. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-02-18 · Health · corrected 2025-03-26

   Potential for more than minimal harm

10. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-02-18 · Health · corrected 2025-03-26

    Potential for more than minimal harm

11. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-29 · Health · corrected 2024-04-02

    Actual harm

12. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-02-29 · Health · corrected 2024-04-02

    Potential for minimal harm

13. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-29 · Health · corrected 2024-04-02

    Potential for minimal harm

14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

15. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

16. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-29 · Health · corrected 2024-04-02

    Actual harm

17. DF0759Ensure medication error rates are not 5 percent or greater.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

18. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-29 · Health · corrected 2024-04-08

    Potential for more than minimal harm

19. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

21. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

22. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-02-29 · Health · corrected 2024-04-02

    Potential for more than minimal harm

23. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

24. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

25. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

26. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

27. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

28. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

29. EF0880Provide and implement an infection prevention and control program.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

30. EF0885Report COVID19 data to residents and families.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

31. EF0886Perform COVID19 testing on residents and staff.2022-10-21 · Health · corrected 2022-11-18

    Potential for more than minimal harm

Ownership

Other facilities in NORWOOD

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.