Starfile / Massachusetts

NORWOOD HEALTHCARE

460 WASHINGTON STREET, NORWOOD, MA 02062 · CCN 225343

SFF Candidate

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$166,977

Number of fines

4

Number of penalties

4

Payment denials

0

Chain

Chain

NEXT STEP HEALTHCARE

Facilities in chain

14

Chain avg overall

1.90 / 5

Inspection citations (74)3 immediate jeopardy2 actual harm

1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-11-17 · Health · corrected 2025-11-19

   Potential for more than minimal harm

2. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-02-11 · Health · corrected 2025-03-11

   Potential for more than minimal harm

3. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-11 · Health · corrected 2025-03-11

   Potential for more than minimal harm

4. DF0610Respond appropriately to all alleged violations.2025-02-11 · Health · corrected 2025-03-11

   Potential for more than minimal harm

5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-11 · Health · corrected 2025-03-11

   Potential for more than minimal harm

6. EF0551Give the resident's representative the ability to exercise the resident's rights.2024-10-30 · Health · corrected 2024-12-10

   Potential for more than minimal harm

7. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-30 · Health · corrected 2024-12-04

   Potential for more than minimal harm

8. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-30 · Health · corrected 2024-12-04

   Potential for more than minimal harm

9. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-10-30 · Health · corrected 2024-12-04

   Potential for minimal harm

10. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-10-30 · Health · corrected 2024-12-04

    Potential for minimal harm

11. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

12. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

13. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-30 · Health · corrected 2024-12-04

    Potential for more than minimal harm

14. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

15. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

16. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

17. EF0699Provide care or services that was trauma informed and/or culturally competent.2024-10-30 · Health · corrected 2024-12-04

    Potential for more than minimal harm

18. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

19. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-30 · Health · corrected 2024-12-04

    Potential for more than minimal harm

20. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-30 · Health · corrected 2024-12-10

    Potential for more than minimal harm

21. FF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2024-10-30 · Health · corrected 2024-12-04

    Potential for more than minimal harm

22. EF0880Provide and implement an infection prevention and control program.2024-10-30 · Health · corrected 2024-12-13

    Potential for more than minimal harm

23. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-09 · Health · corrected 2024-05-17

    Potential for more than minimal harm

24. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-09 · Health · corrected 2024-05-06

    Immediate jeopardy

25. JF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-11 · Health · corrected 2023-10-09

    Immediate jeopardy

26. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-11 · Health · corrected 2023-10-09

    Immediate jeopardy

27. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

28. DF0583Keep residents' personal and medical records private and confidential.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

29. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

30. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

31. DF0610Respond appropriately to all alleged violations.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

32. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-21 · Health · corrected 2023-09-12

    Potential for more than minimal harm

33. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-07-21 · Health · corrected 2023-09-05

    Potential for more than minimal harm

34. EF0679Provide activities to meet all resident's needs.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

35. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-07-21 · Health · corrected 2023-09-05

    Potential for more than minimal harm

36. GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-07-21 · Health · corrected 2023-09-05

    Actual harm

37. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-21 · Health · corrected 2023-09-05

    Actual harm

38. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

39. DF0692Provide enough food/fluids to maintain a resident's health.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

40. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

41. EF0730Observe each nurse aide's job performance and give regular training.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

42. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

43. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-21 · Health · corrected 2023-09-05

    Potential for more than minimal harm

44. DF0790Provide routine and 24-hour emergency dental care for each resident.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

45. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

46. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-07-21 · Health · corrected 2023-09-05

    Potential for more than minimal harm

47. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

48. DF0825Provide or get specialized rehabilitative services as required for a resident.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

49. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

50. DF0880Provide and implement an infection prevention and control program.2023-07-21 · Health · corrected 2023-08-22

    Potential for more than minimal harm

51. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

52. FF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

53. EF0572Give residents a notice of rights, rules, services and charges.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

54. DF0583Keep residents' personal and medical records private and confidential.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

55. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

56. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

57. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-03-26 · Health · corrected 2021-06-08

    Potential for more than minimal harm

58. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-03-26 · Health · corrected 2021-06-08

    Potential for more than minimal harm

59. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-03-26 · Health · corrected 2021-06-08

    Potential for more than minimal harm

60. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

61. FF0679Provide activities to meet all resident's needs.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

62. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

63. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

64. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

65. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

66. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

67. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

68. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

69. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

70. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-03-26 · Health · corrected 2021-06-08

    Potential for more than minimal harm

71. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

72. FF0880Provide and implement an infection prevention and control program.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

73. FF0885Report COVID19 data to residents and families.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

74. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2021-03-26 · Health · corrected 2021-05-10

    Potential for more than minimal harm

Ownership

Other facilities in NORWOOD

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.