Starfile / California

NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC

11510 IMPERIAL HIGHWAY, NORWALK, CA 90650 · CCN 555668

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$77,824

Number of fines

4

Number of penalties

4

Payment denials

0

Chain

Chain

PACIFIC HEALTHCARE HOLDINGS

Facilities in chain

15

Chain avg overall

2.30 / 5

Inspection citations (82)1 immediate jeopardy6 actual harm

1. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-23 · Health · corrected 2026-01-22

   Potential for more than minimal harm

2. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2025-08-21 · Health · corrected 2025-08-22

   Potential for more than minimal harm

3. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

4. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

5. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

6. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

7. DF0641Ensure each resident receives an accurate assessment.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

8. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-18 · Health · corrected 2025-08-09

   Potential for more than minimal harm

10. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

11. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

12. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

13. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

14. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

16. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

17. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

18. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

19. EF0759Ensure medication error rates are not 5 percent or greater.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

20. EF0760Ensure that residents are free from significant medication errors.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

21. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

22. DF0880Provide and implement an infection prevention and control program.2025-07-18 · Health · corrected 2025-08-09

    Potential for more than minimal harm

23. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-14 · Health · corrected 2025-08-01

    Actual harm

24. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-04 · Health · corrected 2025-04-09

    Potential for more than minimal harm

25. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-27 · Health · corrected 2024-12-02

    Actual harm

26. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-11-27 · Health · corrected 2024-12-02

    Potential for more than minimal harm

27. DF0908Keep all essential equipment working safely.2024-11-27 · Health · corrected 2024-12-02

    Potential for more than minimal harm

28. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-23 · Health · corrected 2024-11-06

    Potential for more than minimal harm

29. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-09-23 · Health · corrected 2024-10-03

    Potential for more than minimal harm

30. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-09-20 · Health · corrected 2024-10-11

    Actual harm

31. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-20 · Health · corrected 2024-10-11

    Actual harm

32. JF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-09-20 · Health · corrected 2024-10-11

    Immediate jeopardy

33. FF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2024-09-20 · Health · corrected 2024-10-11

    Potential for more than minimal harm

34. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-09-20 · Health · corrected 2024-10-11

    Potential for more than minimal harm

35. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-09-03 · Health · corrected 2024-09-20

    Potential for more than minimal harm

36. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-22 · Health · corrected 2024-09-15

    Potential for more than minimal harm

37. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-08 · Health · corrected 2024-08-30

    Potential for more than minimal harm

38. EF0760Ensure that residents are free from significant medication errors.2024-08-08 · Health · corrected 2024-08-30

    Potential for more than minimal harm

39. EF0558Reasonably accommodate the needs and preferences of each resident.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

40. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

41. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

42. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

43. EF0697Provide safe, appropriate pain management for a resident who requires such services.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

44. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

45. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

46. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

47. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

48. DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

49. FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-07-26 · Health · corrected 2024-08-18

    Potential for more than minimal harm

50. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-28 · Health · corrected 2024-06-27

    Potential for more than minimal harm

51. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-28 · Health · corrected 2024-06-27

    Potential for more than minimal harm

52. EF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-05-28 · Health · corrected 2024-06-27

    Potential for more than minimal harm

53. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-05-28 · Health · corrected 2024-06-27

    Potential for more than minimal harm

54. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-02-01 · Health · corrected 2024-02-23

    Potential for more than minimal harm

55. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-10-26 · Health · corrected 2023-10-27

    Potential for more than minimal harm

56. EF0880Provide and implement an infection prevention and control program.2023-10-26 · Health · corrected 2023-10-27

    Potential for more than minimal harm

57. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-25 · Health · corrected 2023-10-25

    Potential for more than minimal harm

58. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-15 · Health · corrected 2023-10-12

    Actual harm

59. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-24 · Health · corrected 2023-09-20

    Potential for more than minimal harm

60. DF0610Respond appropriately to all alleged violations.2023-08-24 · Health · corrected 2023-09-20

    Potential for more than minimal harm

61. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-06 · Health · corrected 2023-07-21

    Potential for more than minimal harm

62. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-07-06 · Health · corrected 2023-07-21

    Potential for more than minimal harm

63. EF0880Provide and implement an infection prevention and control program.2023-06-07 · Health · corrected 2023-07-03

    Potential for more than minimal harm

64. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-11 · Health · corrected 2023-06-11

    Actual harm

65. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-04-14 · Health · corrected 2023-05-02

    Potential for more than minimal harm

66. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

67. DF0558Reasonably accommodate the needs and preferences of each resident.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

68. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

69. EF0641Ensure each resident receives an accurate assessment.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

70. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

71. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

72. DF0692Provide enough food/fluids to maintain a resident's health.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

73. EF0697Provide safe, appropriate pain management for a resident who requires such services.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

74. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

75. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

76. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

77. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

78. EF0759Ensure medication error rates are not 5 percent or greater.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

79. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

80. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

81. EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

82. EF0880Provide and implement an infection prevention and control program.2021-07-16 · Health · corrected 2021-08-12

    Potential for more than minimal harm

Ownership

Other facilities in NORWALK

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.