DEPT OF STATE HOSPITALS - METROPOLITAN SNF
11401 SOUTH BLOOMFIELD AVENUE, NORWALK, CA 90650 · CCN 555731
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Government - State
- Certified beds
- 102
- Avg residents/day
- 59.4
- Phone
- 5628637011
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-08 | 17 | 15.6 | 9.5 | +1.4 worse |
| 2 | 2024-11-08 | 14 | 17.4 | 9.8 | -3.4 better |
| 3 | 2023-12-01 | 20 | 17.1 | 9.3 | +2.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Administration | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 9.67 | 23.0% |
| RN staffing (reported) | 3.88 | 30.8% |
| Total nurse staffing (adjusted) | 9.46 | — |
Fines & penalties
- Total fines
- $118,372
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Inspection citations (51)1 immediate jeopardy2 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-12-08 · Health · corrected 2026-01-12
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- JF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-12-08 · Health · corrected 2026-01-12
Immediate jeopardy
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-08 · Health · corrected 2026-02-09
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- EF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2025-12-08 · Health · corrected 2026-01-12
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-14 · Health · corrected 2025-11-24
Potential for more than minimal harm
- DF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-11-14 · Health · corrected 2025-11-24
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-18 · Health · corrected 2025-01-02
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- FF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2024-11-08 · Health · corrected 2024-12-05
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-10-23 · Health · corrected 2024-11-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-23 · Health · corrected 2024-11-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-25 · Health · corrected 2024-10-15
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-02 · Health · corrected 2024-07-22
Actual harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-27 · Health · corrected 2024-03-21
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-12-01 · Health · corrected 2024-01-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-07-12 · Health · corrected 2023-08-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-12 · Health · corrected 2023-08-04
Potential for more than minimal harm
- DF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2023-05-09 · Health · corrected 2023-05-26
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-09 · Health · corrected 2023-05-26
Potential for more than minimal harm
Ownership
No ownership records.
Other facilities in NORWALK
| Name | Overall | Beds |
|---|---|---|
| THE SPRINGS POST-ACUTE | ★★☆☆☆ | 99 |
| INTERCOMMUNITY HEALTHCARE & REHABILITATION CENTER | ★★☆☆☆ | 86 |
| SOUTHLAND | ★★☆☆☆ | 120 |
| COTTAGE CREST POST ACUTE | ★☆☆☆☆ | 59 |
| STUDEBAKER HEALTHCARE CENTER | ★☆☆☆☆ | 99 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.