HIGHLAND CARE CENTER OF REDLANDS
700 EAST HIGHLAND AVENUE, REDLANDS, CA 92374 · CCN 055650
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 80
- Avg residents/day
- 76.5
- Phone
- 9097932678
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-21 | 14 | 15.6 | 9.5 | -1.6 better |
| 2 | 2022-07-29 | 14 | 17.4 | 9.8 | -3.4 better |
| 3 | 2020-02-07 | 12 | 17.1 | 9.3 | -5.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Environmental | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.06 | 51.2% |
| RN staffing (reported) | 0.33 | 70.0% |
| Total nurse staffing (adjusted) | 4.02 | — |
Fines & penalties
- Total fines
- $12,931
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CAMBRIDGE HEALTHCARE SERVICES
- Facilities in chain
- 32
- Chain avg overall
- 2.60 / 5
Inspection citations (40)1 immediate jeopardy
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-09-26 · Health · corrected 2025-11-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-25 · Health · corrected 2025-11-21
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-27 · Health · corrected 2025-04-20
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-02-21 · Health · corrected 2025-03-21
Potential for minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-21 · Health · corrected 2025-03-21
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-14 · Health · corrected 2024-11-27
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-22 · Health · corrected 2024-09-09
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-12-18 · Health · corrected 2024-01-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-12 · Health · corrected 2023-09-20
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-08-12 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-08-12 · Health · corrected 2023-08-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-31 · Health · corrected 2023-08-10
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-26 · Health · corrected 2023-09-07
Immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-07-29 · Health · corrected 2022-08-23
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2022-07-29 · Health · corrected 2022-08-23
Potential for minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2020-02-07 · Health · corrected 2020-03-05
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2020-02-07 · Health · corrected 2020-03-05
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2020-02-07 · Health · corrected 2020-03-05
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2020-02-07 · Health · corrected 2020-03-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-02-07 · Health · corrected 2020-03-05
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2020-02-07 · Health · corrected 2020-03-07
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| AG FACILITIES OPERATIONS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2003-08-11 |
| IRA E SMEDRA LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2003-08-11 |
| WIN WIN ENTERPRISES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | 2003-08-11 |
| BH ALLIANCE | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2003-08-11 |
| SMEDRA, IRA | Individual | CORPORATE OFFICER | — | 2003-10-01 |
| WINTNER, JACOB | Individual | CORPORATE OFFICER | — | 2003-08-11 |
| SMEDRA, IRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-08-11 |
| WINTNER, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2003-08-11 |
| SALAZAR, PAULINA | Individual | CORPORATE OFFICER | — | 2020-12-14 |
Other facilities in REDLANDS
| Name | Overall | Beds |
|---|---|---|
| REDLANDS HEALTHCARE CENTER | ★★★★★ | 78 |
| PLYMOUTH VILLAGE | ★★★★★ | 48 |
| BROOKSIDE HEALTHCARE CENTER | ★★★☆☆ | 97 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.