PLYMOUTH VILLAGE
819 SALEM DRIVE, REDLANDS, CA 92373 · CCN 055914
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 48
- Avg residents/day
- 43.9
- Phone
- 9097931233
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-19 | 6 | 15.6 | 9.5 | -9.6 better |
| 2 | 2024-04-26 | 7 | 17.4 | 9.8 | -10.4 better |
| 3 | 2023-03-10 | 9 | 17.1 | 9.3 | -8.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.56 | 42.9% |
| RN staffing (reported) | 0.31 | — |
| Total nurse staffing (adjusted) | 4.70 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HUMANGOOD
- Facilities in chain
- 17
- Chain avg overall
- 4.40 / 5
Inspection citations (22)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-06-19 · Health · corrected 2025-07-10
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-26 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-10 · Health · corrected 2023-04-18
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1967-01-01 |
| HUMANGOOD | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2016-05-01 |
| HUMANGOOD NORCAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1967-01-01 |
| HUMANGOOD SOCAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1967-01-01 |
| COCHRANE, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-08-10 |
| DAVIS, VICTORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-08-06 |
| DRAKE, BRETT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-14 |
| GHASSEMI, BETHANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-05-21 |
| HARRISON, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-02 |
| LOPEZ, JESSICA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-20 |
| MCDONALD, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-01 |
| NASSAR, MOHAMED | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-07-01 |
| OGUS, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1995-10-17 |
| BAKER, JUDITH | Individual | CORPORATE DIRECTOR | — | 2012-04-25 |
| BATTISON, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| BROWN, HERMAN | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| CHRISTOPHERSON, JOANNE | Individual | CORPORATE DIRECTOR | — | 2025-03-20 |
| FELLER, IRENE | Individual | CORPORATE DIRECTOR | — | 2021-01-26 |
| GRIFFITH, ALAN | Individual | CORPORATE DIRECTOR | — | 2019-06-30 |
| HOLMES, MICHELLE | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| KELLEY, ALBERT | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| ROTH, SHARON | Individual | CORPORATE DIRECTOR | — | 2018-12-08 |
| COCHRANE, JOHN | Individual | CORPORATE OFFICER | — | 2009-08-10 |
| GHASSEMI, BETHANY | Individual | CORPORATE OFFICER | — | 2019-05-21 |
| MCDONALD, ANDREW | Individual | CORPORATE OFFICER | — | 2020-01-01 |
| OGUS, DANIEL | Individual | CORPORATE OFFICER | — | 2009-08-27 |
| NASSAR, MOHAMED | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2020-07-01 |
| VANGELISTO, GWEN | Individual | W-2 MANAGING EMPLOYEE | — | 2021-08-28 |
Other facilities in REDLANDS
| Name | Overall | Beds |
|---|---|---|
| REDLANDS HEALTHCARE CENTER | ★★★★★ | 78 |
| HIGHLAND CARE CENTER OF REDLANDS | ★★★☆☆ | 80 |
| BROOKSIDE HEALTHCARE CENTER | ★★★☆☆ | 97 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.