REDLANDS HEALTHCARE CENTER
1620 WEST FERN AVENUE, REDLANDS, CA 92373 · CCN 055001
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 78
- Avg residents/day
- 74.2
- Phone
- 9097932609
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-06 | 2 | 15.6 | 9.5 | -13.6 better |
| 2 | 2024-02-02 | 6 | 17.4 | 9.8 | -11.4 better |
| 3 | 2022-06-10 | 9 | 17.1 | 9.3 | -8.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.21 | 45.7% |
| RN staffing (reported) | 0.38 | 0.0% |
| Total nurse staffing (adjusted) | 3.25 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (17)
- DF0880Provide and implement an infection prevention and control program.2025-02-06 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-06 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-17 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-02 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-02-02 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-02 · Health · corrected 2024-02-29
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-02 · Health · corrected 2024-02-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-02 · Health · corrected 2024-02-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-06-10 · Health · corrected 2022-07-18
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-06-30 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-11-05 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-11-05 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2021-11-05 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2021-11-05 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2021-11-05 |
| MURRAY, JASON | Individual | CORPORATE OFFICER | — | 2021-11-05 |
| BAI, SHUANG | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2005-03-01 |
| DRIGGS, DANIEL | Individual | W-2 MANAGING EMPLOYEE | — | 2023-06-20 |
Other facilities in REDLANDS
| Name | Overall | Beds |
|---|---|---|
| PLYMOUTH VILLAGE | ★★★★★ | 48 |
| HIGHLAND CARE CENTER OF REDLANDS | ★★★☆☆ | 80 |
| BROOKSIDE HEALTHCARE CENTER | ★★★☆☆ | 97 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.