Starfile

Starfile / Wisconsin

WHEATON FRANCISCAN HC - TERRACE AT ST FRANCIS

3200 S 20TH ST, MILWAUKEE, WI 53215 · CCN 525552

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★★★☆☆ 3

Facility

Ownership type
Non profit - Corporation
Certified beds
81
Avg residents/day
39.9
Phone
4143893200

Inspection history vs Wisconsin & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityWisconsin avgNational avgvs state
12025-08-20399.89.5+29.2 worse
22024-07-22229.29.8+12.8 worse
32023-04-01238.39.3+14.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Quality of life and care16
Resident assessment and care planning2
Nursing and physician services2
Resident rights6
Pharmacy service6
Administration1
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.4968.3%
RN staffing (reported)0.7885.0%
Total nurse staffing (adjusted)4.36

Fines & penalties

Total fines
$175,897
Number of fines
3
Number of penalties
5
Payment denials
2

Chain

Chain
ASCENSION LIVING
Facilities in chain
19
Chain avg overall
2.60 / 5

Inspection citations (84)1 immediate jeopardy10 actual harm

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2026-01-06 · Health

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-06 · Health

    Potential for more than minimal harm

  3. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2026-01-06 · Health

    Potential for more than minimal harm

  4. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  6. DF0610Respond appropriately to all alleged violations.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  7. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  8. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  9. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  10. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-29 · Health · corrected 2025-11-20

    Actual harm

  11. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  12. DF0880Provide and implement an infection prevention and control program.2025-10-29 · Health · corrected 2025-11-20

    Potential for more than minimal harm

  13. EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  14. DF0583Keep residents' personal and medical records private and confidential.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  15. DF0610Respond appropriately to all alleged violations.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  16. EF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  17. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  18. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  19. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  20. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  21. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  22. CF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-20 · Health · corrected 2025-09-17

    Potential for minimal harm

  23. FF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  24. FF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  25. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  26. DF0759Ensure medication error rates are not 5 percent or greater.2025-08-20 · Health · corrected 2025-09-17

    Potential for more than minimal harm

  27. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-06-11 · Health · corrected 2025-07-10

    Potential for more than minimal harm

  28. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-11 · Health · corrected 2025-07-10

    Potential for more than minimal harm

  29. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  30. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  31. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  32. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-01 · Health · corrected 2025-05-06

    Actual harm

  33. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  34. GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-01 · Health · corrected 2025-05-06

    Actual harm

  35. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  36. DF0760Ensure that residents are free from significant medication errors.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  37. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  38. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  39. FF0880Provide and implement an infection prevention and control program.2025-04-01 · Health · corrected 2025-05-06

    Potential for more than minimal harm

  40. DF0759Ensure medication error rates are not 5 percent or greater.2024-12-18 · Health · corrected 2025-01-16

    Potential for more than minimal harm

  41. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-08-28 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  42. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-28 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  43. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  44. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  45. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  46. DF0610Respond appropriately to all alleged violations.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  47. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  48. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  49. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-22 · Health · corrected 2024-08-19

    Actual harm

  50. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-22 · Health · corrected 2024-08-19

    Actual harm

  51. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-22 · Health · corrected 2024-08-19

    Actual harm

  52. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  53. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  54. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-07-22 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  55. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  56. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  57. DF0791Provide or obtain dental services for each resident.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  58. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  59. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  60. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  61. FF0880Provide and implement an infection prevention and control program.2024-07-22 · Health · corrected 2024-08-19

    Potential for more than minimal harm

  62. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-28 · Health · corrected 2024-03-04

    Potential for more than minimal harm

  63. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-17 · Health · corrected 2024-02-16

    Actual harm

  64. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-17 · Health · corrected 2024-02-16

    Actual harm

  65. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-17 · Health · corrected 2024-02-16

    Actual harm

  66. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-17 · Health · corrected 2024-02-16

    Immediate jeopardy

  67. GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-17 · Health · corrected 2024-02-16

    Actual harm

  68. DF0692Provide enough food/fluids to maintain a resident's health.2024-01-17 · Health · corrected 2024-02-16

    Potential for more than minimal harm

  69. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-01-17 · Health · corrected 2024-02-16

    Potential for more than minimal harm

  70. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-01-17 · Health · corrected 2024-02-16

    Potential for more than minimal harm

  71. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-10-05 · Health · corrected 2023-11-05

    Potential for more than minimal harm

  72. DF0759Ensure medication error rates are not 5 percent or greater.2023-10-05 · Health · corrected 2023-11-05

    Potential for more than minimal harm

  73. DF0880Provide and implement an infection prevention and control program.2023-10-05 · Health · corrected 2023-11-05

    Potential for more than minimal harm

  74. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  75. DF0610Respond appropriately to all alleged violations.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  76. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  77. DF0637Assess the resident when there is a significant change in condition2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  78. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  79. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  80. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  81. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  82. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  83. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  84. DF0759Ensure medication error rates are not 5 percent or greater.2023-04-01 · Health · corrected 2023-05-18

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ASCENSION HEALTH SENIOR CAREOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2014-07-01
MARTHIENS, EDGARIndividualOPERATIONAL/MANAGERIAL CONTROL2022-05-16
SIDHU, SARFRAZIndividualOPERATIONAL/MANAGERIAL CONTROL2025-05-01
MUSGRAVE, LISAIndividualCORPORATE DIRECTOR2024-01-01
SHADBOLT, ERINIndividualCORPORATE DIRECTOR2024-01-01
SMOOT, KENNETHIndividualCORPORATE DIRECTOR2024-01-01

Other facilities in MILWAUKEE

NameOverallBeds
MILWAUKEE CATHOLIC HOME★★★★★107
EASTCASTLE PL BRADFORD TER CONV CTR★★★★★40
JEWISH HOME AND CARE CENTER★★★★☆102
Milwaukee Health and Rehab★★★★☆95
SAINT JOHNS ON THE LAKE★★★★☆27

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.