LUTHER MANOR
4545 N 92ND ST, MILWAUKEE, WI 53225 · CCN 525588
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 94.8
- Phone
- 4144643880
Inspection history vs Wisconsin & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Wisconsin avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-09-10 | 18 | 9.8 | 9.5 | +8.2 worse |
| 2 | 2023-07-27 | 21 | 9.2 | 9.8 | +11.8 worse |
| 3 | 2022-04-04 | 9 | 8.3 | 9.3 | +0.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Pharmacy service | 5 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.81 | 58.6% |
| RN staffing (reported) | 0.69 | 60.9% |
| Total nurse staffing (adjusted) | 4.63 | — |
Fines & penalties
- Total fines
- $170,666
- Number of fines
- 6
- Number of penalties
- 8
- Payment denials
- 2
Inspection citations (48)3 immediate jeopardy4 actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2026-01-14 · Health
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-29 · Health · corrected 2025-08-21
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-05-13 · Health · corrected 2025-05-31
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-03-26 · Health · corrected 2025-04-27
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-10-31 · Health · corrected 2024-11-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-31 · Health · corrected 2024-11-19
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-31 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-10-31 · Health · corrected 2024-11-25
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-10-31 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-31 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-10-31 · Health · corrected 2024-12-03
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-31 · Health · corrected 2024-12-03
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-10-31 · Health · corrected 2024-11-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-10 · Health · corrected 2024-11-19
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-09-10 · Health · corrected 2024-11-20
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-09-10 · Health · corrected 2024-10-11
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-09-10 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-10 · Health · corrected 2024-09-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-10 · Health · corrected 2024-11-20
Potential for more than minimal harm
- JF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-09-10 · Health · corrected 2024-11-08
Immediate jeopardy
- JF0692Provide enough food/fluids to maintain a resident's health.2024-09-10 · Health · corrected 2024-09-20
Immediate jeopardy
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-09-10 · Health · corrected 2024-09-15
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-09-10 · Health · corrected 2024-09-19
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-09-10 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-09-10 · Health · corrected 2024-10-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-09-10 · Health · corrected 2024-11-08
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-09-10 · Health · corrected 2024-09-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-11 · Health · corrected 2024-07-03
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-06-11 · Health · corrected 2024-07-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-11 · Health · corrected 2024-07-03
Potential for more than minimal harm
- JF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-11 · Health · corrected 2024-07-03
Immediate jeopardy
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-11 · Health · corrected 2024-07-03
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-01 · Health · corrected 2024-02-06
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-02-01 · Health · corrected 2024-03-04
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-01 · Health · corrected 2024-03-14
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-01 · Health · corrected 2024-03-14
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-01 · Health · corrected 2024-03-04
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-01 · Health · corrected 2024-03-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-07-27 · Health · corrected 2023-08-23
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-07-27 · Health · corrected 2023-08-23
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-04-05 · Health · corrected 2023-05-05
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-04-04 · Health · corrected 2022-04-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-04-04 · Health · corrected 2022-04-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| UNITED LUTHERAN PROGRAM FOR THE AGING, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1966-01-01 |
| SELECT REHABILITATION, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-24 |
| SODEXO AMERICA, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-24 |
| UNITED LUTHERAN PROGRAM FOR THE AGING, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-24 |
| COOPER, DELILA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-04-15 |
| GIBBS, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-09-27 |
| HANSEN, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-08-14 |
| JUNG, KIM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-09 |
| CHEDID, STEPHANIE | Individual | CORPORATE OFFICER | — | 2015-02-18 |
| HANSEN, PATRICK | Individual | CORPORATE OFFICER | — | 2017-08-14 |
| KEUP, ARTHUR | Individual | CORPORATE OFFICER | — | 2017-11-13 |
Other facilities in MILWAUKEE
| Name | Overall | Beds |
|---|---|---|
| MILWAUKEE CATHOLIC HOME | ★★★★★ | 107 |
| EASTCASTLE PL BRADFORD TER CONV CTR | ★★★★★ | 40 |
| JEWISH HOME AND CARE CENTER | ★★★★☆ | 102 |
| Milwaukee Health and Rehab | ★★★★☆ | 95 |
| SAINT JOHNS ON THE LAKE | ★★★★☆ | 27 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.