WESTMINSTER-CANTERBURY OF RICHMOND
1600 WESTBROOK AVE, RICHMOND, VA 23227 · CCN 495096
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 158
- Avg residents/day
- 133.4
- Phone
- 8042646000
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-06-12 | 4 | 14.4 | 9.5 | -10.4 better |
| 2 | 2023-05-25 | 6 | 12.3 | 9.8 | -6.3 better |
| 3 | 2021-03-25 | 4 | 11.9 | 9.3 | -7.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.66 | 46.4% |
| RN staffing (reported) | 1.18 | 25.0% |
| Total nurse staffing (adjusted) | 5.24 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (14)
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-30 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-30 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-06-12 · Health · corrected 2024-07-27
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-12 · Health · corrected 2024-07-27
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-12 · Health · corrected 2024-07-27
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-12 · Health · corrected 2024-07-27
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-05-25 · Health · corrected 2023-06-30
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-05-25 · Health · corrected 2023-06-30
Potential for minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-05-25 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-25 · Health · corrected 2023-06-30
Potential for more than minimal harm
- FF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-03-25 · Health · corrected 2021-05-09
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-03-25 · Health · corrected 2021-05-09
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2021-03-25 · Health · corrected 2021-05-09
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-03-25 · Health · corrected 2021-05-09
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WESTMINSTER CANTERBURY CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1975-10-01 |
| MACKALL, TYLER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-11-13 |
| BURNS, JOHN | Individual | CORPORATE DIRECTOR | — | 2015-09-07 |
| GARDNER, RUSSELL | Individual | CORPORATE OFFICER | — | 2006-06-19 |
| WESTMINSTER CANTERBURY CORPORATION | Organization | 5% OR GREATER SECURITY INTEREST | — | 2011-11-09 |
| BRANCH BANKING AND TRUST COMPANY | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2010-12-29 |
| THE BANK OF NEW YORK MELLON TRUST COMPANY | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2006-11-30 |
Other facilities in RICHMOND
| Name | Overall | Beds |
|---|---|---|
| VCU HEALTH CHILDREN'S SERVICES AT BROOK ROAD | ★★★★★ | 47 |
| SITTER AND BARFOOT VETERANS CARE CENTER | ★★★★☆ | 200 |
| SHALOM GARDENS HEALTH & REHABILITATION | ★★★★☆ | 101 |
| OUR LADY OF HOPE HEALTH CENTER | ★★★★☆ | 75 |
| LAKEWOOD MANOR | ★★★☆☆ | 96 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.