OUR LADY OF HOPE HEALTH CENTER
13700 NORTH GAYTON ROAD, RICHMOND, VA 23233 · CCN 495311
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 75
- Avg residents/day
- 70.2
- Phone
- 8043601960
Inspection history vs Virginia & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Virginia avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-05-03 | 5 | 14.4 | 9.5 | -9.4 better |
| 2 | 2021-12-09 | 7 | 12.3 | 9.8 | -5.3 better |
| 3 | 2020-02-27 | 19 | 11.9 | 9.3 | +7.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.36 | 73.8% |
| RN staffing (reported) | 0.68 | 72.2% |
| Total nurse staffing (adjusted) | 4.52 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (31)
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-06 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-12-06 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-06 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-09-27 · Health · corrected 2023-10-17
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-27 · Health · corrected 2023-10-17
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-09-27 · Health · corrected 2023-10-17
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2023-09-27 · Health · corrected 2023-10-17
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-05-03 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-05-03 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-05-03 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-03 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-03 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-12-09 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-12-09 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2021-12-09 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-12-09 · Health · corrected 2021-12-29
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2020-02-27 · Health · corrected 2020-04-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| KNESTOUT, BARRY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-12-05 |
| BLUM, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-03-01 |
| CATRAMBONE, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-31 |
| KNESTOUT, BARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-12-05 |
| KRECK, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-08 |
| BLUM, JONATHAN | Individual | CORPORATE DIRECTOR | — | 2025-03-01 |
| KNESTOUT, BARRY | Individual | CORPORATE DIRECTOR | — | 2017-12-05 |
| KRECK, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2025-04-08 |
| KNESTOUT, BARRY | Individual | CORPORATE OFFICER | — | 2017-12-05 |
Other facilities in RICHMOND
| Name | Overall | Beds |
|---|---|---|
| WESTMINSTER-CANTERBURY OF RICHMOND | ★★★★★ | 158 |
| VCU HEALTH CHILDREN'S SERVICES AT BROOK ROAD | ★★★★★ | 47 |
| SITTER AND BARFOOT VETERANS CARE CENTER | ★★★★☆ | 200 |
| SHALOM GARDENS HEALTH & REHABILITATION | ★★★★☆ | 101 |
| LAKEWOOD MANOR | ★★★☆☆ | 96 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.