Starfile / Virginia

Parham Health Care & Rehab Center

2400 E PARHAM ROAD, RICHMOND, VA 23228 · CCN 495097

SFF Candidate Abuse icon

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$175,036

Number of fines

2

Number of penalties

2

Payment denials

0

Chain

Chain

LIFEWORKS REHAB

Facilities in chain

59

Chain avg overall

2.10 / 5

Inspection citations (102)4 immediate jeopardy3 actual harm

1. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

2. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-12-17 · Health · corrected 2026-01-27

   Immediate jeopardy

3. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

4. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

5. EF0610Respond appropriately to all alleged violations.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

7. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

8. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

9. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-12-17 · Health · corrected 2026-01-27

   Potential for more than minimal harm

10. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

11. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-17 · Health · corrected 2026-01-27

    Immediate jeopardy

12. DF0730Observe each nurse aide's job performance and give regular training.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

13. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

14. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

15. FF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

16. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

17. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

18. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

19. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

20. DF0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

21. DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

22. DF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

23. DF0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

24. DF0946Provide training in compliance and ethics.2025-12-17 · Health · corrected 2026-01-27

    Potential for more than minimal harm

25. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-09-03 · Health · corrected 2025-09-24

    Potential for more than minimal harm

26. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-03 · Health · corrected 2025-09-24

    Potential for more than minimal harm

27. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-09-03 · Health · corrected 2025-09-24

    Potential for more than minimal harm

28. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-09-03 · Health · corrected 2025-09-24

    Potential for more than minimal harm

29. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-09-03 · Health · corrected 2025-09-24

    Potential for more than minimal harm

30. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

31. DF0558Reasonably accommodate the needs and preferences of each resident.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

32. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

33. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

34. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

35. FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

36. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

37. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

38. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

39. DF0610Respond appropriately to all alleged violations.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

40. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

41. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

42. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

43. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

44. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

45. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-28 · Health · corrected 2025-06-12

    Actual harm

46. DF0687Provide appropriate foot care.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

47. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-28 · Health · corrected 2025-06-12

    Immediate jeopardy

48. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

49. DF0692Provide enough food/fluids to maintain a resident's health.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

50. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

51. EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

52. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

53. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

54. EF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

55. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

56. EF0760Ensure that residents are free from significant medication errors.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

57. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

58. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

59. FF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

60. DF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

61. KF0880Provide and implement an infection prevention and control program.2025-04-28 · Health · corrected 2025-06-12

    Immediate jeopardy

62. EF0908Keep all essential equipment working safely.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

63. DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2025-04-28 · Health · corrected 2025-06-12

    Potential for more than minimal harm

64. FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

65. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-04-28 · Health · corrected 2025-09-24

    Potential for more than minimal harm

66. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-13 · Health · corrected 2024-03-12

    Potential for more than minimal harm

67. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-02-13 · Health · corrected 2024-03-12

    Potential for more than minimal harm

68. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

69. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

70. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

71. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

72. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

73. DF0692Provide enough food/fluids to maintain a resident's health.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

74. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

75. EF0760Ensure that residents are free from significant medication errors.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

76. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

77. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

78. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

79. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

80. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

81. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

82. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

83. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

84. GF0692Provide enough food/fluids to maintain a resident's health.2022-04-27 · Health · corrected 2022-06-07

    Actual harm

85. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

86. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

87. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

88. DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2022-04-27 · Health · corrected 2022-06-07

    Potential for more than minimal harm

89. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

90. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

91. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

92. DF0886Perform COVID19 testing on residents and staff.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

93. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

94. DF0888Ensure staff are vaccinated for COVID-192022-04-27 · Health · corrected 2022-07-12

    Potential for more than minimal harm

95. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2018-12-06 · Health · corrected 2019-01-10

    Potential for more than minimal harm

96. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2018-12-06 · Health · corrected 2019-01-10

    Potential for more than minimal harm

97. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2018-12-06 · Health · corrected 2019-01-10

    Potential for more than minimal harm

98. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2018-12-06 · Health · corrected 2019-01-10

    Potential for more than minimal harm

99. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-12-06 · Health · corrected 2019-01-28

    Potential for more than minimal harm

100. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-12-06 · Health · corrected 2019-01-10

     Actual harm

101. DF0791Provide or obtain dental services for each resident.2018-12-06 · Health · corrected 2019-01-10

     Potential for more than minimal harm

102. DF0880Provide and implement an infection prevention and control program.2018-12-06 · Health · corrected 2019-01-10

     Potential for more than minimal harm

Ownership

Other facilities in RICHMOND

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.