Starfile / Virginia

CANTERBURY REHABILITATION AND HEALTHCARE CENTER

1776 CAMBRIDGE DRIVE, RICHMOND, VA 23238 · CCN 495272

Inspection history vs Virginia & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$92,980

Number of fines

2

Number of penalties

2

Payment denials

0

Chain

Chain

MARQUIS HEALTH SERVICES

Facilities in chain

81

Chain avg overall

3.00 / 5

Inspection citations (122)1 immediate jeopardy1 actual harm

1. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2026-01-29 · Health · corrected 2026-02-11

   Potential for more than minimal harm

2. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2026-01-29 · Health · corrected 2026-02-11

   Potential for more than minimal harm

3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-29 · Health · corrected 2026-02-11

   Potential for more than minimal harm

4. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-12-30 · Health · corrected 2026-01-14

   Potential for more than minimal harm

5. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-12-30 · Health · corrected 2026-01-14

   Potential for more than minimal harm

6. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-02 · Health · corrected 2025-06-10

   Potential for more than minimal harm

7. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-05-02 · Health · corrected 2025-06-10

   Potential for more than minimal harm

8. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-05-02 · Health · corrected 2025-06-10

   Potential for more than minimal harm

9. DF0583Keep residents' personal and medical records private and confidential.2025-05-02 · Health · corrected 2025-07-10

   Potential for more than minimal harm

10. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

11. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

12. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

14. DF0610Respond appropriately to all alleged violations.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

15. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

16. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

17. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-02 · Health · corrected 2025-06-10

    Actual harm

18. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

19. EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-02 · Health · corrected 2025-07-10

    Potential for more than minimal harm

20. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

21. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

22. DF0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

23. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

24. EF0760Ensure that residents are free from significant medication errors.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

25. DF0880Provide and implement an infection prevention and control program.2025-05-02 · Health · corrected 2025-06-10

    Potential for more than minimal harm

26. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-02-13 · Health · corrected 2025-03-06

    Potential for more than minimal harm

27. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-01-23 · Health · corrected 2025-03-06

    Potential for more than minimal harm

28. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-23 · Health · corrected 2025-01-20

    Potential for more than minimal harm

29. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-23 · Health · corrected 2025-03-06

    Potential for more than minimal harm

30. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-23 · Health · corrected 2025-03-06

    Potential for more than minimal harm

31. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-23 · Health · corrected 2025-03-06

    Potential for more than minimal harm

32. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-23 · Health · corrected 2025-03-06

    Potential for more than minimal harm

33. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-06 · Health · corrected 2024-10-17

    Potential for more than minimal harm

34. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-06 · Health · corrected 2024-10-17

    Immediate jeopardy

35. EF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2024-08-06 · Health · corrected 2024-10-17

    Potential for more than minimal harm

36. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-08-06 · Health · corrected 2024-10-17

    Potential for more than minimal harm

37. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

38. DF0583Keep residents' personal and medical records private and confidential.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

39. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

40. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

41. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

42. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

43. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

44. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

45. DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

46. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

47. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

48. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

49. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

50. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

51. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-07-25 · Health · corrected 2024-09-09

    Potential for more than minimal harm

52. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

53. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

54. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

55. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

56. EF0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

57. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-03-06 · Health · corrected 2024-04-18

    Potential for more than minimal harm

58. DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-01-04 · Health · corrected 2024-02-17

    Potential for more than minimal harm

59. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-04 · Health · corrected 2024-02-17

    Potential for more than minimal harm

60. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-01-04 · Health · corrected 2024-02-17

    Potential for more than minimal harm

61. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

62. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

63. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

64. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

65. DF0641Ensure each resident receives an accurate assessment.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

66. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

67. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

68. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

69. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

70. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

71. DF0679Provide activities to meet all resident's needs.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

72. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

73. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

74. EF0687Provide appropriate foot care.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

75. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

76. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

77. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

78. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

79. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

80. EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

81. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

82. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

83. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

84. DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

85. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

86. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

87. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

88. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

89. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

90. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

91. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

92. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

93. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

94. DF0880Provide and implement an infection prevention and control program.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

95. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-08-16 · Health · corrected 2023-09-26

    Potential for more than minimal harm

96. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-22 · Health · corrected 2023-07-24

    Potential for more than minimal harm

97. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-06-22 · Health · corrected 2023-07-24

    Potential for more than minimal harm

98. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-06-22 · Health · corrected 2023-07-24

    Potential for more than minimal harm

99. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-06-22 · Health · corrected 2023-07-24

    Potential for more than minimal harm

100. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-06-22 · Health · corrected 2023-07-24

     Potential for more than minimal harm

101. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

102. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

103. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

104. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

105. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

106. DF0641Ensure each resident receives an accurate assessment.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

107. EF0645PASARR screening for Mental disorders or Intellectual Disabilities2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

108. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

109. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

110. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

111. DF0679Provide activities to meet all resident's needs.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

112. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

113. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

114. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

115. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

116. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

117. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

118. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

119. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

120. DF0880Provide and implement an infection prevention and control program.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

121. FF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

122. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2022-01-13 · Health · corrected 2022-02-08

     Potential for more than minimal harm

Ownership

Other facilities in RICHMOND

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.