WINDEMERE AT WESTOVER HILLS
11106 CHRISTUS HILLS, SAN ANTONIO, TX 78251 · CCN 676402
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 112
- Avg residents/day
- 106.8
- Phone
- 2106726190
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-19 | 7 | 9.1 | 9.5 | -2.1 better |
| 2 | 2024-09-13 | 10 | 9.4 | 9.8 | +0.6 worse |
| 3 | 2023-08-18 | 5 | 8.1 | 9.3 | -3.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.43 | 55.4% |
| RN staffing (reported) | 0.60 | 45.5% |
| Total nurse staffing (adjusted) | 3.07 | — |
Fines & penalties
- Total fines
- $8,281
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CANTEX CONTINUING CARE
- Facilities in chain
- 38
- Chain avg overall
- 3.10 / 5
Inspection citations (22)2 immediate jeopardy
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-19 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-19 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-19 · Health · corrected 2025-12-26
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-19 · Health · corrected 2025-12-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-19 · Health · corrected 2025-12-26
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-16 · Health · corrected 2025-04-17
Immediate jeopardy
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-16 · Health · corrected 2025-04-17
Immediate jeopardy
- DF0583Keep residents' personal and medical records private and confidential.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0642Ensure a qualified health professional conducts resident assessments.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- EF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-13 · Health · corrected 2024-10-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-23 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-18 · Health · corrected 2023-09-07
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-08-18 · Health · corrected 2023-09-07
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-18 · Health · corrected 2023-09-07
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-08-18 · Health · corrected 2023-09-07
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-18 · Health · corrected 2023-09-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HAMILTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-03-01 |
| FIRST WESTOVER CAPITAL FUNDING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2014-12-08 |
| WESTOVER CONTINUING CARE CENTER LTD. CO. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| DYSON, JESSICA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-06-26 |
| HOOPER, GRADY | Individual | CORPORATE DIRECTOR | — | 2015-12-01 |
| HOOPER, GRADY | Individual | CORPORATE OFFICER | — | 2015-12-01 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.