WESTOVER HILLS REHABILITATION AND HEALTHCARE
9922 STATE HWY. 151, SAN ANTONIO, TX 78251 · CCN 676281
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 124
- Avg residents/day
- 110.4
- Phone
- 2105462273
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-25 | 3 | 9.1 | 9.5 | -6.1 better |
| 2 | 2024-03-15 | 14 | 9.4 | 9.8 | +4.6 worse |
| 3 | 2023-01-20 | 12 | 8.1 | 9.3 | +3.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.44 | 34.7% |
| RN staffing (reported) | 0.54 | 42.9% |
| Total nurse staffing (adjusted) | 3.70 | — |
Fines & penalties
- Total fines
- $20,156
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (29)1 immediate jeopardy1 actual harm
- DF0641Ensure each resident receives an accurate assessment.2025-08-21 · Health · corrected 2025-09-19
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-21 · Health · corrected 2025-09-19
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-25 · Health · corrected 2025-05-23
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-14 · Health · corrected 2024-06-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-08 · Health · corrected 2024-12-13
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-08 · Health · corrected 2024-12-13
Immediate jeopardy
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-15 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-15 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-03-15 · Health · corrected 2024-04-26
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-11-10 · Health · corrected 2023-12-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-10 · Health · corrected 2023-11-10
Actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-14 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-14 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-14 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-14 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-07-14 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-01 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-25 · Health · corrected 2023-04-30
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-01-20 · Health · corrected 2023-02-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-01-20 · Health · corrected 2023-03-02
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-01-20 · Health · corrected 2023-02-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GUADALUPE COUNTY HOSPITAL BOARD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-12-01 |
| SAGE TERRACE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-01 |
| FIAZUDDIN, FARAZ | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-30 |
| HOYLER, JERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2023-12-01 |
| GANN, KODY | Individual | CORPORATE OFFICER | — | 2023-12-01 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2011-03-01 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.