THE VILLAGE AT INCARNATE WORD
4707 BROADWAY STREET, SAN ANTONIO, TX 78209 · CCN 676498
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 54.3
- Phone
- 2108297561
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-12 | 5 | 9.1 | 9.5 | -4.1 better |
| 2 | 2024-09-27 | 8 | 9.4 | 9.8 | -1.4 better |
| 3 | 2023-08-11 | 4 | 8.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Nutrition and dietary | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.05 | 43.1% |
| RN staffing (reported) | 0.36 | 50.0% |
| Total nurse staffing (adjusted) | 4.43 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (17)
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-12-12 · Health · corrected 2026-01-22
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-12-12 · Health · corrected 2026-01-22
Potential for more than minimal harm
- CF0814Dispose of garbage and refuse properly.2025-12-12 · Health · corrected 2026-01-22
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-12 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-16 · Health · corrected 2024-12-23
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-09-27 · Health · corrected 2024-10-25
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-09-27 · Health · corrected 2024-10-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-08-11 · Health · corrected 2023-08-12
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-08-11 · Health · corrected 2023-08-12
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-11 · Health · corrected 2023-08-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-08-11 · Health · corrected 2023-08-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| INCARNATE WORD RETIREMENT COMMUNITY, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1989-04-07 |
| INCARNATE WORD RETIREMENT COMMUNITY, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1989-04-07 |
| KLINE, GWEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-19 |
| BLAND, ELIZABETH | Individual | CORPORATE OFFICER | — | 2024-07-17 |
| CAMPBELL, LEROY | Individual | CORPORATE OFFICER | — | 2024-11-11 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.