Starfile

Starfile / Texas

THE HEIGHTS AT MEDICAL CENTER

3935 MEDICAL DR, SAN ANTONIO, TX 78229 · CCN 675890

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
134
Avg residents/day
78.8
Phone
2106144888

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12025-08-1599.19.5-0.1 better
22024-07-18249.49.8+14.6 worse
32023-05-05138.19.3+4.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning2
Nursing and physician services1
Resident rights2
Nutrition and dietary1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.3174.7%
RN staffing (reported)0.3872.7%
Total nurse staffing (adjusted)3.20

Fines & penalties

Total fines
$22,052
Number of fines
2
Number of penalties
3
Payment denials
1

Chain

Chain
TOUCHSTONE COMMUNITIES
Facilities in chain
28
Chain avg overall
2.80 / 5

Inspection citations (46)3 immediate jeopardy

  1. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  2. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-15 · Health · corrected 2025-08-16

    Potential for minimal harm

  3. DF0641Ensure each resident receives an accurate assessment.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  4. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  5. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  6. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  7. DF0880Provide and implement an infection prevention and control program.2025-08-15 · Health · corrected 2025-08-16

    Potential for more than minimal harm

  8. DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-08-04 · Health · corrected 2025-08-05

    Potential for more than minimal harm

  9. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-04 · Health · corrected 2025-08-05

    Potential for more than minimal harm

  10. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  11. EF0558Reasonably accommodate the needs and preferences of each resident.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  12. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  13. DF0641Ensure each resident receives an accurate assessment.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  15. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  16. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  17. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  18. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  19. DF0791Provide or obtain dental services for each resident.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  20. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  21. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  22. DF0880Provide and implement an infection prevention and control program.2024-07-18 · Health · corrected 2024-07-19

    Potential for more than minimal harm

  23. DF0583Keep residents' personal and medical records private and confidential.2024-06-23 · Health · corrected 2024-06-24

    Potential for more than minimal harm

  24. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-23 · Health · corrected 2024-06-24

    Potential for more than minimal harm

  25. DF0880Provide and implement an infection prevention and control program.2024-06-23 · Health · corrected 2024-06-24

    Potential for more than minimal harm

  26. DF0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.2024-05-28 · Health · corrected 2024-05-29

    Potential for more than minimal harm

  27. JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-05-28 · Health · corrected 2024-05-29

    Immediate jeopardy

  28. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-28 · Health · corrected 2024-05-29

    Immediate jeopardy

  29. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-28 · Health · corrected 2024-05-29

    Immediate jeopardy

  30. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-19 · Health · corrected 2024-04-20

    Potential for more than minimal harm

  31. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2024-04-19 · Health · corrected 2024-04-20

    Potential for more than minimal harm

  32. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-03-27 · Health · corrected 2024-03-28

    Potential for more than minimal harm

  33. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-03-27 · Health · corrected 2024-03-28

    Potential for more than minimal harm

  34. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-10-12 · Health · corrected 2023-10-13

    Potential for more than minimal harm

  35. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-12 · Health · corrected 2023-10-13

    Potential for more than minimal harm

  36. DF0583Keep residents' personal and medical records private and confidential.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  37. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  38. DF0641Ensure each resident receives an accurate assessment.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  39. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  40. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  41. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  42. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  43. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  44. DF0880Provide and implement an infection prevention and control program.2023-05-05 · Health · corrected 2023-05-06

    Potential for more than minimal harm

  45. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-27 · Health · corrected 2023-05-01

    Potential for more than minimal harm

  46. DF0610Respond appropriately to all alleged violations.2023-04-27 · Health · corrected 2023-05-01

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
UVALDE COUNTY HOSPITAL AUTHORITYOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2024-03-01
TOUCHSTONE STRATEGIES - MED CENTER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2024-11-24
ROBINSON, LARRYIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-17
APOLINAR, ADAMIndividualCORPORATE DIRECTOR2024-03-01

Other facilities in SAN ANTONIO

NameOverallBeds
LAKESIDE NURSING AND REHABILITATION CENTER★★★★★118
THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER★★★★★91
LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER -★★★★★126
THE HEIGHTS ON HUEBNER★★★★★120
ST. FRANCIS NURSING HOME★★★★☆107

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.