THE ENCLAVE
18803 HARDY OAK, SAN ANTONIO, TX 78258 · CCN 676425
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 142
- Avg residents/day
- 123.4
- Phone
- 2109824600
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-27 | 15 | 9.1 | 9.5 | +5.9 worse |
| 2 | 2024-06-28 | 21 | 9.4 | 9.8 | +11.6 worse |
| 3 | 2023-04-19 | 8 | 8.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.44 | 63.2% |
| RN staffing (reported) | 0.28 | 64.3% |
| Total nurse staffing (adjusted) | 2.63 | — |
Fines & penalties
- Total fines
- $10,039
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Chain
- Chain
- TOUCHSTONE COMMUNITIES
- Facilities in chain
- 28
- Chain avg overall
- 2.80 / 5
Inspection citations (44)1 immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-27 · Health · corrected 2025-08-28
Potential for minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-08-27 · Health · corrected 2025-08-28
Potential for minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-27 · Health · corrected 2025-08-28
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-24 · Health · corrected 2025-07-25
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-05 · Health · corrected 2025-05-06
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-06-28 · Health · corrected 2024-06-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-07 · Health · corrected 2024-06-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-04 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-04 · Health · corrected 2024-05-05
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-04 · Health · corrected 2024-06-08
Immediate jeopardy
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-04 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-05-04 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-05-04 · Health · corrected 2024-05-05
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-29 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-01-29 · Health · corrected 2024-01-30
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-19 · Health · corrected 2023-04-27
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2023-04-19 · Health · corrected 2023-04-27
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-04-19 · Health · corrected 2023-04-27
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-19 · Health · corrected 2023-04-27
Potential for more than minimal harm
- EF0850Hire a qualified full-time social worker in a facility with more than 120 beds.2023-04-19 · Health · corrected 2023-04-27
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-24 · Health · corrected 2023-04-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WEST WHARTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-03-01 |
| TOUCHSTONE STRATEGIES - STONE OAK2 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| CAMPBELL, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| CASTILLO, LYNNEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| CLAYTON, JONATHON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-05-01 |
| COLLINGWOOD, YING | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-08-11 |
| CRUZ, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-10-01 |
| SEHLKE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| ZUROVEC, DARRELL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER | — | 2023-11-01 |
| INTERNATIONAL BANK OF COMMERCE | Organization | 5% OR GREATER SECURITY INTEREST | — | 2021-04-28 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.