Starfile

Starfile / Texas

SORRENTO

2739 BABCOCK, SAN ANTONIO, TX 78229 · CCN 676378

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
112
Avg residents/day
104.4
Phone
2106163250

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityTexas avgNational avgvs state
12025-08-22219.19.5+11.9 worse
22024-07-26249.49.8+14.6 worse
32023-06-0268.19.3-2.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care3
Resident assessment and care planning5
Nursing and physician services1
Resident rights4
Nutrition and dietary2
Pharmacy service3
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2250.0%
RN staffing (reported)0.4364.3%
Total nurse staffing (adjusted)3.05

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
CANTEX CONTINUING CARE
Facilities in chain
38
Chain avg overall
3.10 / 5

Inspection citations (51)

  1. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-11-30 · Health · corrected 2025-12-01

    Potential for more than minimal harm

  2. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  3. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  4. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  5. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  6. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  7. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  8. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  9. DF0760Ensure that residents are free from significant medication errors.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  10. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  11. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  12. DF0880Provide and implement an infection prevention and control program.2025-08-22 · Health · corrected 2025-08-23

    Potential for more than minimal harm

  13. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-17 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  14. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-17 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-17 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  16. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-07-17 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  17. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-17 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  18. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-06-20 · Health · corrected 2025-06-21

    Potential for more than minimal harm

  19. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-20 · Health · corrected 2025-06-21

    Potential for more than minimal harm

  20. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-21 · Health · corrected 2025-06-15

    Potential for more than minimal harm

  21. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-21 · Health · corrected 2025-06-15

    Potential for more than minimal harm

  22. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  23. DF0641Ensure each resident receives an accurate assessment.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  24. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  25. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  26. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  27. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  28. DF0814Dispose of garbage and refuse properly.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  29. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  30. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-07-26 · Health · corrected 2024-09-02

    Potential for more than minimal harm

  31. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-19 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  32. DF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2024-07-19 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  33. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-07-19 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  34. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-07-19 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-19 · Health · corrected 2024-07-22

    Potential for more than minimal harm

  36. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-07-05 · Health · corrected 2024-07-06

    Potential for more than minimal harm

  37. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-07-05 · Health · corrected 2024-07-06

    Potential for more than minimal harm

  38. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-28 · Health · corrected 2024-07-01

    Potential for more than minimal harm

  39. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-04-05 · Health · corrected 2024-05-03

    Potential for more than minimal harm

  40. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-05 · Health · corrected 2024-05-03

    Potential for more than minimal harm

  41. EF0660Plan the resident's discharge to meet the resident's goals and needs.2024-04-05 · Health · corrected 2024-05-03

    Potential for more than minimal harm

  42. EF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2024-04-05 · Health · corrected 2024-05-03

    Potential for more than minimal harm

  43. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-03-13 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  44. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-03-13 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  45. DF0880Provide and implement an infection prevention and control program.2024-03-13 · Health · corrected 2024-03-14

    Potential for more than minimal harm

  46. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-10 · Health · corrected 2023-11-02

    Potential for more than minimal harm

  47. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-06-02 · Health · corrected 2023-06-07

    Potential for more than minimal harm

  48. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-06-02 · Health · corrected 2023-06-07

    Potential for more than minimal harm

  49. DF0880Provide and implement an infection prevention and control program.2023-06-02 · Health · corrected 2023-06-07

    Potential for more than minimal harm

  50. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-18 · Health · corrected 2023-06-09

    Potential for more than minimal harm

  51. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-31 · Health · corrected 2023-04-01

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
HAMILTON COUNTY HOSPITAL DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2023-03-01
SORRENTO CONTINUING CARE CENTER LTD. CO.OrganizationOPERATIONAL/MANAGERIAL CONTROL2023-03-01
EVANS, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2024-03-25
HOOPER, GRADYIndividualCORPORATE OFFICER2015-12-01

Other facilities in SAN ANTONIO

NameOverallBeds
LAKESIDE NURSING AND REHABILITATION CENTER★★★★★118
THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER★★★★★91
LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER -★★★★★126
THE HEIGHTS ON HUEBNER★★★★★120
ST. FRANCIS NURSING HOME★★★★☆107

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.