Starfile / Texas

SONTERRA HEALTH CENTER

18514 SONTERRA PLACE, SAN ANTONIO, TX 78258 · CCN 676158

Inspection history vs Texas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$80,964

Number of fines

3

Number of penalties

4

Payment denials

1

Chain

Chain

THE ENSIGN GROUP

Facilities in chain

329

Chain avg overall

3.20 / 5

Inspection citations (50)3 immediate jeopardy2 actual harm

1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

2. DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

3. GF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-15 · Health · corrected 2025-06-13

   Actual harm

4. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

6. DF0610Respond appropriately to all alleged violations.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

7. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

8. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

9. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-15 · Health · corrected 2025-06-13

   Potential for more than minimal harm

10. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

11. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

12. GF0697Provide safe, appropriate pain management for a resident who requires such services.2025-05-15 · Health · corrected 2025-06-13

    Actual harm

13. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

14. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

15. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

16. DF0880Provide and implement an infection prevention and control program.2025-05-15 · Health · corrected 2025-06-13

    Potential for more than minimal harm

17. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-25 · Health · corrected 2025-04-30

    Potential for more than minimal harm

18. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-25 · Health · corrected 2025-05-16

    Potential for more than minimal harm

19. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-21 · Health · corrected 2025-03-24

    Potential for more than minimal harm

20. JF0760Ensure that residents are free from significant medication errors.2025-03-21 · Health · corrected 2025-03-17

    Immediate jeopardy

21. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-14 · Health · corrected 2024-09-15

    Potential for more than minimal harm

22. JF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-14 · Health · corrected 2024-08-15

    Immediate jeopardy

23. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-14 · Health · corrected 2024-08-15

    Immediate jeopardy

24. EF0732Post nurse staffing information every day.2024-06-14 · Health · corrected 2024-06-15

    Potential for more than minimal harm

25. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-06-14 · Health · corrected 2024-06-15

    Potential for more than minimal harm

26. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-14 · Health · corrected 2024-06-15

    Potential for more than minimal harm

27. EF0641Ensure each resident receives an accurate assessment.2024-04-19 · Health · corrected 2024-04-24

    Potential for more than minimal harm

28. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-19 · Health · corrected 2024-04-24

    Potential for more than minimal harm

29. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-19 · Health · corrected 2024-04-24

    Potential for more than minimal harm

30. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-04-19 · Health · corrected 2024-04-30

    Potential for more than minimal harm

31. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-04-19 · Health · corrected 2024-04-20

    Potential for more than minimal harm

32. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-19 · Health · corrected 2024-04-26

    Potential for more than minimal harm

33. DF0583Keep residents' personal and medical records private and confidential.2024-03-22 · Health · corrected 2024-04-10

    Potential for more than minimal harm

34. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-22 · Health · corrected 2024-04-10

    Potential for more than minimal harm

35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-22 · Health · corrected 2024-04-10

    Potential for more than minimal harm

36. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-01 · Health · corrected 2023-12-28

    Potential for more than minimal harm

37. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-01 · Health · corrected 2023-12-28

    Potential for more than minimal harm

38. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-31 · Health · corrected 2023-09-11

    Potential for more than minimal harm

39. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-31 · Health · corrected 2023-09-11

    Potential for more than minimal harm

40. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

41. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

42. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

43. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

44. DF0610Respond appropriately to all alleged violations.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

45. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

46. DF0692Provide enough food/fluids to maintain a resident's health.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

47. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

48. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

49. FF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2023-02-24 · Health · corrected 2023-03-17

    Potential for more than minimal harm

50. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-02-24 · Health · corrected 2023-03-24

    Potential for more than minimal harm

Ownership

Other facilities in SAN ANTONIO

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.