LAS COLINAS OF WESTOVER
9738 WESTOVER HILLS BLVD, SAN ANTONIO, TX 78251 · CCN 676328
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 140
- Avg residents/day
- 99.7
- Phone
- 2103055730
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-03 | 15 | 9.1 | 9.5 | +5.9 worse |
| 2 | 2024-09-27 | 14 | 9.4 | 9.8 | +4.6 worse |
| 3 | 2023-07-31 | 10 | 8.1 | 9.3 | +1.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 1 |
| Pharmacy service | 1 |
| Environmental | 2 |
| Administration | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.83 | 44.7% |
| RN staffing (reported) | 0.55 | 30.0% |
| Total nurse staffing (adjusted) | 4.40 | — |
Fines & penalties
- Total fines
- $38,630
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- CARING HEALTHCARE GROUP
- Facilities in chain
- 14
- Chain avg overall
- 3.20 / 5
Inspection citations (39)4 immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-05 · Health · corrected 2025-12-06
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2025-12-03 · Health · corrected 2025-12-04
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-25 · Health
Potential for more than minimal harm
- EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-11-25 · Health
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-09-27 · Health · corrected 2024-10-08
Potential for more than minimal harm
- JF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-08-06 · Health · corrected 2024-08-22
Immediate jeopardy
- JF0760Ensure that residents are free from significant medication errors.2024-08-06 · Health · corrected 2024-08-22
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-30 · Health · corrected 2024-05-23
Potential for more than minimal harm
- JF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-23 · Health · corrected 2023-12-24
Immediate jeopardy
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-23 · Health · corrected 2023-12-24
Immediate jeopardy
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-11 · Health · corrected 2023-12-12
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-11 · Health · corrected 2023-12-12
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-11 · Health · corrected 2023-12-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-31 · Health · corrected 2023-08-01
Potential for more than minimal harm
- DF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2023-07-31 · Health · corrected 2023-08-01
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-31 · Health · corrected 2023-08-01
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-07-31 · Health · corrected 2023-08-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-07-31 · Health · corrected 2023-08-08
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MEDINA COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-03-31 |
| LAS COLINAS SNF LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-08-01 |
| BELL, BILLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-06-03 |
| CARTER KRIEGER, LORI | Individual | CORPORATE DIRECTOR | — | 2020-07-20 |
| BAIN, WILLIAM | Individual | CORPORATE OFFICER | — | 2011-05-23 |
| BELL, BILLIE | Individual | CORPORATE OFFICER | — | 2023-06-03 |
| FROSCH, KEVIN | Individual | CORPORATE OFFICER | — | 2010-02-01 |
| HARDT, TIMOTHY | Individual | CORPORATE OFFICER | — | 2011-05-23 |
| JOHNSON, TONY | Individual | CORPORATE OFFICER | — | 2012-11-26 |
| WINDROW, ZACHARY | Individual | CORPORATE OFFICER | — | 2012-11-26 |
| WINKLER, JUDY | Individual | CORPORATE OFFICER | — | 2004-05-01 |
| YOUNG, CARLTON | Individual | CORPORATE OFFICER | — | 2006-05-01 |
| BELL, BILLIE | Individual | W-2 MANAGING EMPLOYEE | — | 2023-06-03 |
| FROSCH, KEVIN | Individual | W-2 MANAGING EMPLOYEE | — | 2010-02-01 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.