HERITAGE NURSING & REHABILITATION
5437 EISENHAUER RD, SAN ANTONIO, TX 78218 · CCN 675858
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 150
- Avg residents/day
- 89.5
- Phone
- 2106469576
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-25 | 15 | 9.1 | 9.5 | +5.9 worse |
| 2 | 2024-02-23 | 5 | 9.4 | 9.8 | -4.4 better |
| 3 | 2023-01-13 | 12 | 8.1 | 9.3 | +3.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 4 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.44 | 50.0% |
| RN staffing (reported) | 0.28 | 33.3% |
| Total nurse staffing (adjusted) | 3.31 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- TOUCHSTONE COMMUNITIES
- Facilities in chain
- 28
- Chain avg overall
- 2.80 / 5
Inspection citations (32)
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-27 · Health · corrected 2025-11-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-11-27 · Health · corrected 2025-11-28
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-09-18 · Health · corrected 2025-09-19
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-04-25 · Health · corrected 2025-04-26
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-25 · Health · corrected 2025-04-26
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-25 · Health · corrected 2025-04-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-25 · Health · corrected 2025-04-26
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-25 · Health · corrected 2025-04-26
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-08 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-08 · Health · corrected 2025-04-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-08 · Health · corrected 2025-04-09
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-03-19 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-03-19 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-19 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-03-19 · Health · corrected 2025-03-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-02-14 · Health · corrected 2025-02-15
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-02-23 · Health · corrected 2024-02-24
Potential for minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-23 · Health · corrected 2024-02-24
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-23 · Health · corrected 2024-02-24
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-02-23 · Health · corrected 2024-02-24
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-02 · Health · corrected 2024-02-03
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-05-16 · Health · corrected 2023-05-17
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2023-03-31 · Health · corrected 2023-04-01
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-01-13 · Health · corrected 2023-01-14
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| WEST WHARTON COUNTY HOSPITAL DISTRICT | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-04-01 |
| REGNECY IHS OF WOODLAKE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| CALVO, LOURDES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-07-07 |
| CAMPBELL, LESLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-04-01 |
| CASTILLO, LYNNEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| CLAYTON, JONATHON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-05-01 |
| SCOTT, BRADLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-12-11 |
| SEHLKE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| ZUROVEC, DARRELL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| THOMPSON, JOHNNY | Individual | CORPORATE OFFICER | — | 2023-11-01 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.