Crestway Nursing & Rehabilitation
7181 CRESTWAY DR, SAN ANTONIO, TX 78239 · CCN 675171
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 66.9
- Phone
- 2105993005
Inspection history vs Texas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Texas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-18 | 28 | 9.1 | 9.5 | +18.9 worse |
| 2 | 2024-05-31 | 19 | 9.4 | 9.8 | +9.6 worse |
| 3 | 2023-03-17 | 18 | 8.1 | 9.3 | +9.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 7 |
| Resident assessment and care planning | 8 |
| Resident rights | 4 |
| Nutrition and dietary | 2 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.59 | 51.6% |
| RN staffing (reported) | 0.29 | 63.6% |
| Total nurse staffing (adjusted) | 2.41 | — |
Fines & penalties
- Total fines
- $73,977
- Number of fines
- 5
- Number of penalties
- 5
- Payment denials
- 0
Inspection citations (65)3 immediate jeopardy2 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-12-02 · Health · corrected 2025-12-03
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-07-18 · Health · corrected 2025-07-28
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-06-20 · Health · corrected 2025-06-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-20 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-20 · Health · corrected 2025-06-21
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-06-20 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-06-20 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-06-20 · Health · corrected 2025-06-23
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-03-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-28 · Health · corrected 2024-11-27
Immediate jeopardy
- CF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2025-03-28 · Health · corrected 2025-04-14
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-28 · Health · corrected 2025-04-14
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-02-25 · Health · corrected 2025-02-26
Potential for more than minimal harm
- JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-25 · Health · corrected 2025-02-19
Immediate jeopardy
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-25 · Health · corrected 2025-02-26
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-02-25 · Health · corrected 2025-02-26
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2025-02-25 · Health · corrected 2025-02-26
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-02-11 · Health · corrected 2025-02-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-01-30 · Health · corrected 2025-01-31
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2024-11-22 · Health · corrected 2024-11-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-22 · Health · corrected 2024-11-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-22 · Health · corrected 2024-11-23
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-22 · Health · corrected 2024-11-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-11-22 · Health · corrected 2024-11-23
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-03 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-31 · Health · corrected 2024-06-01
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-20 · Health · corrected 2024-04-21
Immediate jeopardy
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-19 · Health · corrected 2024-03-20
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-24 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-24 · Health · corrected 2024-01-25
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-24 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-24 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-01-24 · Health · corrected 2024-01-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-29 · Health · corrected 2024-01-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-29 · Health · corrected 2024-01-26
Actual harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-09 · Health · corrected 2023-12-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-09 · Health · corrected 2023-10-24
Actual harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2023-03-17 · Health · corrected 2023-04-17
Potential for minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-03-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-04-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BALENTINE, JAY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2005-03-24 |
| LOZANO, RAMIRO | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 2005-03-24 |
| RJ REALTY GROUP LLC | Organization | GENERAL PARTNERSHIP INTEREST | — | 2005-03-24 |
| BALENTINE, JAY | Individual | LIMITED PARTNERSHIP INTEREST | — | 2005-03-24 |
| LOZANO, RAMIRO | Individual | LIMITED PARTNERSHIP INTEREST | — | 2005-03-24 |
| LOZANO, RAMIRO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2005-05-17 |
| MARTINEZ-SORIA, VICTOR | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-31 |
| RENDON, MORVYN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-09-05 |
| RIOS, DENISE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-09-25 |
| LOZANO, RAMIRO | Individual | CORPORATE OFFICER | — | 2005-03-24 |
Other facilities in SAN ANTONIO
| Name | Overall | Beds |
|---|---|---|
| LAKESIDE NURSING AND REHABILITATION CENTER | ★★★★★ | 118 |
| THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER | ★★★★★ | 91 |
| LEGEND OAKS HEALTHCARE AND REHABILITATION CENTER - | ★★★★★ | 126 |
| THE HEIGHTS ON HUEBNER | ★★★★★ | 120 |
| ST. FRANCIS NURSING HOME | ★★★★☆ | 107 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.