ROYALE GARDENS HEALTH & REHABILITATION CENTER
2075 NW HIGHLAND AVENUE, GRANTS PASS, OR 97526 · CCN 385148
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 145
- Avg residents/day
- 70.8
- Phone
- 5414768891
Inspection history vs Oregon & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Oregon avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-10-29 | 25 | 10.4 | 9.5 | +14.6 worse |
| 2 | 2023-07-14 | 20 | 12.7 | 9.8 | +7.3 worse |
| 3 | 2022-04-09 | 28 | 10.9 | 9.3 | +17.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 3 |
| Nursing and physician services | 5 |
| Resident rights | 2 |
| Nutrition and dietary | 4 |
| Pharmacy service | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.72 | 61.7% |
| RN staffing (reported) | 0.51 | 45.5% |
| Total nurse staffing (adjusted) | 4.73 | — |
Fines & penalties
- Total fines
- $200,505
- Number of fines
- 3
- Number of penalties
- 3
- Payment denials
- 0
Chain
- Chain
- VOLARE HEALTH
- Facilities in chain
- 16
- Chain avg overall
- 1.70 / 5
Inspection citations (73)7 actual harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2026-01-28 · Health · corrected 2026-02-16
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-07-23 · Health · corrected 2025-08-25
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-23 · Health · corrected 2025-08-25
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-01 · Health · corrected 2025-06-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-28 · Health · corrected 2025-03-14
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-23 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2024-10-29 · Health · corrected 2024-12-18
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-10-29 · Health · corrected 2024-12-18
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- GF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-01-25 · Health · corrected 2024-03-15
Actual harm
- GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-01-25 · Health · corrected 2024-03-15
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-25 · Health · corrected 2024-03-15
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-03-15
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2024-01-25 · Health · corrected 2024-03-15
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- GF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-07-14 · Health · corrected 2023-08-29
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-07-14 · Health · corrected 2023-08-29
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- EF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-07-14 · Health · corrected 2023-08-29
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-07 · Health · corrected 2023-07-13
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-04-12 · Health · corrected 2022-07-13
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-04-12 · Health · corrected 2023-05-25
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-04-12 · Health · corrected 2023-05-25
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-12 · Health · corrected 2023-05-25
Potential for more than minimal harm
- DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-04-12 · Health · corrected 2023-05-25
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-04-12 · Health · corrected 2023-05-25
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-12 · Health · corrected 2023-05-25
Actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-04-09 · Health · corrected 2022-05-29
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-01-01 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| PAC 12 PINNACLE HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| HAGAR, CHAIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| HAGLER, ALEXANDER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| KNOX, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| SCHWARTZ, ELIEZER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-01-01 |
| PAC 12 OPCO HOLDCO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| PAC 12 PINNACLE HOLDCO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| VOLARE HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| SCHWARTZ, ELIEZER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| KNOX, DONALD | Individual | CORPORATE OFFICER | — | 2023-01-01 |
| SPARKS, BENJAMIN | Individual | CORPORATE OFFICER | — | 2023-01-01 |
Other facilities in GRANTS PASS
| Name | Overall | Beds |
|---|---|---|
| REGENCY CARE OF ROGUE VALLEY | ★★★★★ | 102 |
| LAUREL HILL NURSING CENTER | ★★★☆☆ | 44 |
| HIGHLAND HOUSE NURSING & REHABILITATION CENTER | ★☆☆☆☆ | 119 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.