HIGHLAND HOUSE NURSING & REHABILITATION CENTER
2201 NW HIGHLAND AVENUE, GRANTS PASS, OR 97526 · CCN 385149
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 119
- Avg residents/day
- 94.3
- Phone
- 5414741901
Inspection history vs Oregon & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Oregon avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-12-03 | 18 | 10.4 | 9.5 | +7.6 worse |
| 2 | 2024-06-14 | 31 | 12.7 | 9.8 | +18.3 worse |
| 3 | 2023-03-10 | 20 | 10.9 | 9.3 | +9.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 7 |
| Resident assessment and care planning | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.40 | 54.5% |
| RN staffing (reported) | 0.34 | 70.0% |
| Total nurse staffing (adjusted) | 4.29 | — |
Fines & penalties
- Total fines
- $36,852
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Chain
- Chain
- VOLARE HEALTH
- Facilities in chain
- 16
- Chain avg overall
- 1.70 / 5
Inspection citations (69)1 immediate jeopardy
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-12-03 · Health · corrected 2026-01-22
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-04-03 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-03 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-03 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-04-03 · Health · corrected 2025-04-25
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-07 · Health · corrected 2024-07-24
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-16 · Health · corrected 2024-06-16
Immediate jeopardy
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-06-14 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-06-14 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-06-14 · Health · corrected 2024-08-03
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-10 · Health · corrected 2023-04-29
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-03-01 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| PAC 12 PINNACLE HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| HAGAR, CHAIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| HAGLER, ALEXANDER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| KNOX, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| SCHWARTZ, ELIEZER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-03-01 |
| VOLARE HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| COSSELL, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-07 |
| KAHN, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-03 |
| KNOX, DONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| SCHWARTZ, ELIEZER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-01 |
| KNOX, DONALD | Individual | CORPORATE OFFICER | — | 2023-03-01 |
| SMITH, BRIAN | Individual | CORPORATE OFFICER | — | 2023-03-27 |
| GRANTS PASS PROPCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2023-03-01 |
Other facilities in GRANTS PASS
| Name | Overall | Beds |
|---|---|---|
| REGENCY CARE OF ROGUE VALLEY | ★★★★★ | 102 |
| LAUREL HILL NURSING CENTER | ★★★☆☆ | 44 |
| ROYALE GARDENS HEALTH & REHABILITATION CENTER | ★★☆☆☆ | 145 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.