Starfile / New York

MASSENA REHABILITATION & NURSING CENTER

89 GROVE STREET, MASSENA, NY 13662 · CCN 335592

Inspection history vs New York & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$105,537

Number of fines

11

Number of penalties

11

Payment denials

0

Chain

Chain

PERSONAL HEALTHCARE MANAGEMENT

Facilities in chain

19

Chain avg overall

3.10 / 5

Inspection citations (42)2 actual harm

1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

2. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

3. DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

4. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

5. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

6. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

7. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

8. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

9. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-15 · Health · corrected 2025-10-10

   Potential for more than minimal harm

10. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

11. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

12. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

13. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

14. DF0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

15. DF0880Provide and implement an infection prevention and control program.2025-08-15 · Health · corrected 2025-10-10

    Potential for more than minimal harm

16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-19 · Health · corrected 2024-12-30

    Potential for more than minimal harm

17. DF0692Provide enough food/fluids to maintain a resident's health.2024-01-29 · Health · corrected 2024-03-25

    Potential for more than minimal harm

18. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

19. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

20. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

21. DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

22. CF0732Post nurse staffing information every day.2023-12-15 · Health · corrected 2024-02-13

    Potential for minimal harm

23. EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

24. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

25. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

26. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

27. FF0880Provide and implement an infection prevention and control program.2023-12-15 · Health · corrected 2024-02-13

    Potential for more than minimal harm

28. EF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2023-12-06 · Health · corrected 2024-01-31

    Potential for more than minimal harm

29. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-28 · Health · corrected 2023-08-14

    Actual harm

30. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-06-28 · Health · corrected 2023-08-14

    Actual harm

31. DF0687Provide appropriate foot care.2023-06-28 · Health · corrected 2023-08-14

    Potential for more than minimal harm

32. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-06-28 · Health · corrected 2023-08-14

    Potential for more than minimal harm

33. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-06-28 · Health · corrected 2023-08-14

    Potential for more than minimal harm

34. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-30 · Health · corrected 2023-05-15

    Potential for more than minimal harm

35. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-30 · Health · corrected 2023-05-15

    Potential for more than minimal harm

36. DF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2023-03-30 · Health · corrected 2023-05-15

    Potential for more than minimal harm

37. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

38. DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

39. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

40. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

41. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

42. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-19 · Health · corrected 2022-01-17

    Potential for more than minimal harm

Ownership

Other facilities in MASSENA

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.