Starfile

Starfile / New Mexico

The Suites Rio Vista

2410 19th Street SE, Rio Rancho, NM 87124 · CCN 325127

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
136
Avg residents/day
88.1
Phone
5054524200

Inspection history vs New Mexico & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityNew Mexico avgNational avgvs state
12024-11-152516.79.5+8.3 worse
22023-12-112216.59.8+5.5 worse
32022-08-313916.39.3+22.7 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care6
Resident assessment and care planning5
Resident rights5
Nutrition and dietary1
Pharmacy service4
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2459.6%
RN staffing (reported)0.4983.3%
Total nurse staffing (adjusted)3.33—

Fines & penalties

Total fines
$93,914
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
EDURO HEALTHCARE
Facilities in chain
36
Chain avg overall
2.40 / 5

Inspection citations (86)4 actual harm

  1. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-08-22 · Health · corrected 2025-11-05

    Potential for more than minimal harm

  2. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-22 · Health · corrected 2025-11-05

    Potential for more than minimal harm

  3. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-17 · Health · corrected 2025-08-25

    Potential for more than minimal harm

  4. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-17 · Health · corrected 2025-08-25

    Potential for more than minimal harm

  5. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-07-17 · Health · corrected 2025-08-25

    Potential for more than minimal harm

  6. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-25 · Health · corrected 2025-06-12

    Potential for more than minimal harm

  7. DF0610Respond appropriately to all alleged violations.2025-04-25 · Health · corrected 2025-06-12

    Potential for more than minimal harm

  8. DF0641Ensure each resident receives an accurate assessment.2025-04-25 · Health · corrected 2025-06-12

    Potential for more than minimal harm

  9. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-25 · Health · corrected 2025-06-12

    Potential for more than minimal harm

  10. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-12 · Health · corrected 2025-03-14

    Potential for more than minimal harm

  11. EF0610Respond appropriately to all alleged violations.2025-02-12 · Health · corrected 2025-03-14

    Potential for more than minimal harm

  12. DF0558Reasonably accommodate the needs and preferences of each resident.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  13. EF0583Keep residents' personal and medical records private and confidential.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  14. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  15. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  16. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  17. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  18. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  19. DF0685Assist a resident in gaining access to vision and hearing services.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  20. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  21. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  22. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  23. EF0759Ensure medication error rates are not 5 percent or greater.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  24. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  25. DF0791Provide or obtain dental services for each resident.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  26. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  27. DF0880Provide and implement an infection prevention and control program.2024-11-15 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  28. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-10 · Health · corrected 2024-08-09

    Potential for more than minimal harm

  29. DF0908Keep all essential equipment working safely.2024-07-10 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  30. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-01-19 · Health · corrected 2024-02-23

    Potential for more than minimal harm

  31. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  32. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  33. EF0610Respond appropriately to all alleged violations.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  34. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  35. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  36. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  37. EF0679Provide activities to meet all resident's needs.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  38. DF0685Assist a resident in gaining access to vision and hearing services.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  39. DF0730Observe each nurse aide's job performance and give regular training.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  40. EF0760Ensure that residents are free from significant medication errors.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  41. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  42. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  43. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  44. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  45. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  46. DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  47. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  48. EF0880Provide and implement an infection prevention and control program.2023-12-11 · Health · corrected 2024-02-02

    Potential for more than minimal harm

  49. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  50. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-05 · Health · corrected 2023-05-26

    Actual harm

  51. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  52. DF0610Respond appropriately to all alleged violations.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  53. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  54. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  55. EF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  56. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  57. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-05-05 · Health · corrected 2023-05-05

    Potential for more than minimal harm

  58. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  59. FF0880Provide and implement an infection prevention and control program.2023-05-05 · Health · corrected 2023-05-26

    Potential for more than minimal harm

  60. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-04-04 · Health · corrected 2023-06-13

    Potential for more than minimal harm

  61. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-04 · Health · corrected 2023-06-13

    Potential for more than minimal harm

  62. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-04-04 · Health · corrected 2023-06-13

    Potential for more than minimal harm

  63. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-04 · Health · corrected 2023-06-13

    Potential for more than minimal harm

  64. DF0880Provide and implement an infection prevention and control program.2023-04-04 · Health · corrected 2023-06-13

    Potential for more than minimal harm

  65. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  66. EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  67. CF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-08-31 · Health · corrected 2022-10-11

    Potential for minimal harm

  68. FF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  69. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  70. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  71. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  72. DF0641Ensure each resident receives an accurate assessment.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  73. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  74. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  75. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  76. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  77. EF0679Provide activities to meet all resident's needs.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  78. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  79. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-08-31 · Health · corrected 2022-10-11

    Actual harm

  80. HF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-08-31 · Health · corrected 2022-10-11

    Actual harm

  81. GF0697Provide safe, appropriate pain management for a resident who requires such services.2022-08-31 · Health · corrected 2022-10-11

    Actual harm

  82. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  83. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  84. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  85. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

  86. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-08-31 · Health · corrected 2022-10-11

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
EDURO HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2018-05-01
BEWSEY, MICHAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST50%2018-05-01
RAMOS, BRIANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST50%2018-05-01
EDURO HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL—2018-05-01
THOMPSON, CHRISTOPHERIndividualCORPORATE OFFICER—2018-05-01
THOMPSON, CHRISTOPHERIndividualW-2 MANAGING EMPLOYEE—2018-05-01

Other facilities in Rio Rancho

NameOverallBeds
The Neighborhood In Rio Rancho★★☆☆☆72
Rio Rancho Center★☆☆☆☆120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.