The Neighborhood In Rio Rancho
900 Loma Colorado Blvd NE, Rio Rancho, NM 87124 · CCN 325130
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 72
- Avg residents/day
- 38.9
- Phone
- 5059942296
Inspection history vs New Mexico & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Mexico avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-17 | 17 | 16.7 | 9.5 | +0.3 worse |
| 2 | 2024-05-23 | 13 | 16.5 | 9.8 | -3.5 better |
| 3 | 2023-02-03 | 7 | 16.3 | 9.3 | -9.3 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 2 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Environmental | 1 |
| Administration | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 6.08 | 83.9% |
| RN staffing (reported) | 1.16 | 81.8% |
| Total nurse staffing (adjusted) | 6.16 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (37)1 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-11-19 · Health · corrected 2026-02-13
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-19 · Health · corrected 2025-11-11
Actual harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-19 · Health · corrected 2026-02-13
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2025-11-19 · Health · corrected 2025-12-05
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-19 · Health · corrected 2026-02-17
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-11-17 · Health · corrected 2025-12-05
Potential for more than minimal harm
- EF0571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-03-20 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-03 · Health · corrected 2025-03-07
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-01-03 · Health · corrected 2025-03-07
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-23 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-04-01 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-01 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-04-01 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-04-01 · Health · corrected 2024-04-19
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-04-01 · Health · corrected 2024-04-19
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-03 · Health · corrected 2023-04-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-07-16 |
| BROECKER, LAURA | Individual | CORPORATE DIRECTOR | — | 2020-03-16 |
| TRIGG, MARIE | Individual | CORPORATE DIRECTOR | — | 2022-07-21 |
| JULIAN, ANGELES | Individual | CORPORATE OFFICER | — | 2020-03-02 |
| MARTINEZ, JENNIFER | Individual | W-2 MANAGING EMPLOYEE | — | 2022-10-27 |
Other facilities in Rio Rancho
| Name | Overall | Beds |
|---|---|---|
| The Suites Rio Vista | ★★☆☆☆ | 136 |
| Rio Rancho Center | ★☆☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.