Rio Rancho Center
4210 Sabana Grande SE, Rio Rancho, NM 87124 · CCN 325033
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 107.7
- Phone
- 5058926603
Inspection history vs New Mexico & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | New Mexico avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-25 | 19 | 16.7 | 9.5 | +2.3 worse |
| 2 | 2024-02-19 | 30 | 16.5 | 9.8 | +13.5 worse |
| 3 | 2022-11-04 | 19 | 16.3 | 9.3 | +2.7 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 2 |
| Pharmacy service | 3 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.13 | 62.0% |
| RN staffing (reported) | 0.38 | 75.0% |
| Total nurse staffing (adjusted) | 3.40 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- GENESIS HEALTHCARE
- Facilities in chain
- 193
- Chain avg overall
- 2.40 / 5
Inspection citations (68)2 immediate jeopardy
- EF0880Provide and implement an infection prevention and control program.2025-11-18 · Health · corrected 2025-12-09
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-06-06 · Health · corrected 2025-08-01
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2025-02-25 · Health · corrected 2025-04-08
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-11-15 · Health · corrected 2024-10-01
Potential for more than minimal harm
- DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-08-16 · Health · corrected 2024-10-04
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-08-16 · Health · corrected 2024-10-04
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-02-19 · Health · corrected 2024-03-28
Potential for minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-02-19 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-09-06 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-09-06 · Health · corrected 2023-10-31
Potential for more than minimal harm
- EF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-09-06 · Health · corrected 2023-10-31
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-06 · Health · corrected 2023-10-31
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2023-09-06 · Health · corrected 2023-10-31
Potential for more than minimal harm
- KF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-06-07 · Health · corrected 2023-07-27
Immediate jeopardy
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-06-07 · Health · corrected 2023-07-27
Potential for more than minimal harm
- KF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-07 · Health · corrected 2023-07-27
Immediate jeopardy
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-11-04 · Health · corrected 2022-12-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PEAK MEDICAL LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-02-02 |
| FC-GEN OPERATIONS INVESTMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GEN OPERATIONS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-12-01 |
| GENESIS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| GENESIS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| HCCF MANAGEMENT GROUP XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-11-15 |
| SUN HEALTHCARE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| SUNBRIDGE HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2007-04-20 |
| SUNDANCE REHABILITATION HOLDCO INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-01-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-06-01 |
| ZAC PROPERTIES XI LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-11-15 |
| FISHMAN, STEVEN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| WHITMAN, ARNOLD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-02-02 |
| ARMIJO, OLIVIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| JOSEPH, CHARLESLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-01 |
| MORRIS, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-04-01 |
| BERG, MICHAEL | Individual | CORPORATE OFFICER | — | 2015-03-02 |
| BRIDGEFORD, LAURA | Individual | CORPORATE OFFICER | — | 2024-06-01 |
| MENDELSON, AVI | Individual | CORPORATE OFFICER | — | 2024-06-01 |
Other facilities in Rio Rancho
| Name | Overall | Beds |
|---|---|---|
| The Suites Rio Vista | ★★☆☆☆ | 136 |
| The Neighborhood In Rio Rancho | ★★☆☆☆ | 72 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.