Life Care Center of Hendersonville
400 Thompson Street, Hendersonville, NC 28792 · CCN 345463
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 80
- Avg residents/day
- 64.6
- Phone
- 8286974348
Inspection history vs North Carolina & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | North Carolina avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-27 | 5 | 5.6 | 9.5 | -0.6 better |
| 2 | 2024-07-19 | 16 | 7.2 | 9.8 | +8.8 worse |
| 3 | 2023-02-10 | 11 | 7.4 | 9.3 | +3.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Nursing and physician services | 2 |
| Nutrition and dietary | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.71 | 65.3% |
| RN staffing (reported) | 0.94 | 82.4% |
| Total nurse staffing (adjusted) | 3.68 | — |
Fines & penalties
- Total fines
- $40,986
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- LIFE CARE CENTERS OF AMERICA
- Facilities in chain
- 194
- Chain avg overall
- 3.50 / 5
Inspection citations (32)1 actual harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-08-27 · Health · corrected 2025-09-18
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2025-08-27 · Health · corrected 2025-09-18
Potential for minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2025-08-27 · Health · corrected 2025-09-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-27 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-27 · Health · corrected 2025-09-18
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-22 · Health · corrected 2024-12-04
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-22 · Health · corrected 2024-12-04
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-08-22 · Health · corrected 2024-11-22
Potential for more than minimal harm
- DF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-08-22 · Health · corrected 2024-11-22
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-08-22 · Health · corrected 2024-11-22
Potential for minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-22 · Health · corrected 2024-11-22
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-19 · Health · corrected 2024-08-22
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-07-19 · Health · corrected 2024-11-22
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-19 · Health · corrected 2024-08-22
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-02-10 · Health · corrected 2023-03-26
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- BF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-02-10 · Health · corrected 2023-03-26
Potential for minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
- FF0886Perform COVID19 testing on residents and staff.2023-02-10 · Health · corrected 2023-03-26
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PRESTON, FORREST | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | 1986-07-01 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1995-01-01 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — | 1994-02-03 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — | 2000-09-21 |
| COLE, STEPHANIE | Individual | W-2 MANAGING EMPLOYEE | — | 2019-12-12 |
Other facilities in Hendersonville
| Name | Overall | Beds |
|---|---|---|
| Carolina Village Inc | ★★★★★ | 58 |
| The Greens at Hendersonville | ★★★☆☆ | 120 |
| The Laurels of Hendersonville | ★★★☆☆ | 100 |
| Valley Hill Health & Rehab Center | ★★☆☆☆ | 150 |
| Orchard Valley Health and Rehabilitation | ★☆☆☆☆ | 134 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.