Starfile / Missouri

WILLOWCREEK WELLNESS & REHABILITATION

250 NEW FLORISSANT ROAD SOUTH, FLORISSANT, MO 63031 · CCN 265607

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Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$97,920

Number of fines

2

Number of penalties

4

Payment denials

2

Chain

Chain

OPCO SKILLED MANAGEMENT

Facilities in chain

52

Chain avg overall

2.40 / 5

Inspection citations (85)5 immediate jeopardy2 actual harm

1. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2026-01-07 · Health · corrected 2026-01-08

   Potential for more than minimal harm

2. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-11-18 · Health · corrected 2025-11-28

   Potential for more than minimal harm

3. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-11-18 · Health · corrected 2025-11-28

   Potential for more than minimal harm

4. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-06-20 · Health · corrected 2025-07-14

   Immediate jeopardy

5. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-20 · Health · corrected 2025-07-14

   Immediate jeopardy

6. EF0880Provide and implement an infection prevention and control program.2025-06-20 · Health · corrected 2025-07-14

   Potential for more than minimal harm

7. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-05-13 · Health · corrected 2025-05-16

   Potential for more than minimal harm

8. DF0610Respond appropriately to all alleged violations.2025-05-13 · Health · corrected 2025-05-16

   Potential for more than minimal harm

9. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-03-04 · Health · corrected 2025-03-05

   Potential for more than minimal harm

10. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-04 · Health · corrected 2025-03-05

    Immediate jeopardy

11. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-03-04 · Health · corrected 2025-04-11

    Potential for more than minimal harm

12. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-04 · Health · corrected 2025-04-11

    Potential for more than minimal harm

13. JF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-03-04 · Health · corrected 2025-03-05

    Immediate jeopardy

14. EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-03-04 · Health · corrected 2025-03-05

    Potential for more than minimal harm

15. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-22 · Health · corrected 2024-11-08

    Potential for more than minimal harm

16. DF0692Provide enough food/fluids to maintain a resident's health.2024-10-22 · Health · corrected 2024-11-20

    Potential for more than minimal harm

17. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-03 · Health · corrected 2024-11-08

    Potential for more than minimal harm

18. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-10-03 · Health · corrected 2024-11-08

    Potential for more than minimal harm

19. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

20. FF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

21. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

22. CF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-08-14 · Health · corrected 2024-10-03

    Potential for minimal harm

23. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

24. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-14 · Health · corrected 2024-11-08

    Actual harm

25. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

26. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

27. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

28. DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

29. DF0692Provide enough food/fluids to maintain a resident's health.2024-08-14 · Health · corrected 2024-11-20

    Potential for more than minimal harm

30. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

31. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

32. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-08-14 · Health · corrected 2024-11-20

    Potential for more than minimal harm

33. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

34. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

35. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2024-08-14 · Health · corrected 2024-10-03

    Potential for more than minimal harm

36. FF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-14 · Health · corrected 2024-11-08

    Potential for more than minimal harm

37. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-24 · Health · corrected 2023-08-17

    Potential for more than minimal harm

38. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-24 · Health · corrected 2023-08-17

    Potential for more than minimal harm

39. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-08 · Health · corrected 2023-04-08

    Potential for more than minimal harm

40. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

41. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

42. EF0567Honor the resident's right to manage his or her financial affairs.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

43. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

44. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-02-02 · Health · corrected 2022-04-01

    Potential for more than minimal harm

45. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

46. DF0586Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

47. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

48. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-02-02 · Health · corrected 2022-05-23

    Potential for more than minimal harm

49. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

50. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-02-02 · Health · corrected 2022-05-23

    Potential for more than minimal harm

51. DF0692Provide enough food/fluids to maintain a resident's health.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

52. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

53. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

54. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

55. DF0759Ensure medication error rates are not 5 percent or greater.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

56. DF0760Ensure that residents are free from significant medication errors.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

57. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

58. JF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-02-02 · Health · corrected 2022-03-14

    Immediate jeopardy

59. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-02-02 · Health · corrected 2022-05-24

    Potential for more than minimal harm

60. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

61. EF0880Provide and implement an infection prevention and control program.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

62. EF0924Put firmly secured handrails on each side of hallways.2022-02-02 · Health · corrected 2022-03-14

    Potential for more than minimal harm

63. EF0558Reasonably accommodate the needs and preferences of each resident.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

64. EF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

65. EF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

66. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

67. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

68. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

69. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

70. EF0679Provide activities to meet all resident's needs.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

71. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2020-02-05 · Health · corrected 2020-03-16

    Actual harm

72. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

73. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

74. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

75. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

76. EF0730Observe each nurse aide's job performance and give regular training.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

77. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

78. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

79. EF0759Ensure medication error rates are not 5 percent or greater.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

80. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

81. DF0790Provide routine and 24-hour emergency dental care for each resident.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

82. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

83. EF0814Dispose of garbage and refuse properly.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

84. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

85. EF0880Provide and implement an infection prevention and control program.2020-02-05 · Health · corrected 2020-03-16

    Potential for more than minimal harm

Ownership

Other facilities in FLORISSANT

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.