Starfile / Missouri

PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

13700 OLD HALLS FERRY ROAD, FLORISSANT, MO 63033 · CCN 265341

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Chain

Chain

HELIA HEALTHCARE

Facilities in chain

13

Chain avg overall

2.50 / 5

Inspection citations (59)2 actual harm

1. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-09-11 · Health · corrected 2025-10-03

   Potential for more than minimal harm

2. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-09-11 · Health · corrected 2025-10-03

   Potential for more than minimal harm

3. DF0558Reasonably accommodate the needs and preferences of each resident.2025-03-21 · Health · corrected 2025-05-15

   Potential for more than minimal harm

4. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

6. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

7. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

8. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

9. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-21 · Health · corrected 2025-04-17

   Potential for more than minimal harm

10. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

11. DF0791Provide or obtain dental services for each resident.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

12. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

13. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

14. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

15. DF0880Provide and implement an infection prevention and control program.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

16. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

17. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-03-21 · Health · corrected 2025-04-17

    Potential for more than minimal harm

18. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-07-02 · Health · corrected 2024-07-29

    Actual harm

19. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-28 · Health · corrected 2024-04-15

    Potential for more than minimal harm

20. DF0558Reasonably accommodate the needs and preferences of each resident.2023-12-19 · Health · corrected 2023-12-19

    Potential for more than minimal harm

21. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-12-19 · Health · corrected 2024-01-10

    Potential for more than minimal harm

22. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

23. EF0571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

24. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

25. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-01 · Health · corrected 2024-01-10

    Potential for more than minimal harm

26. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-11-01 · Health · corrected 2023-12-18

    Potential for more than minimal harm

27. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

28. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

29. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

30. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-11-01 · Health · corrected 2023-12-20

    Potential for more than minimal harm

31. DF0759Ensure medication error rates are not 5 percent or greater.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

32. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

33. EF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

34. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

35. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

36. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

37. EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-11-01 · Health · corrected 2023-12-01

    Potential for more than minimal harm

38. EF0570Assure the security of all personal funds of residents deposited with the facility.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

39. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

40. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

41. FF0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

42. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

43. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

44. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

45. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

46. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

47. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

48. GF0692Provide enough food/fluids to maintain a resident's health.2020-10-06 · Health · corrected 2020-11-10

    Actual harm

49. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

50. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

51. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

52. FF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

53. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

54. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

55. EF0759Ensure medication error rates are not 5 percent or greater.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

56. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

57. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

58. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

59. EF0881Implement a program that monitors antibiotic use.2020-10-06 · Health · corrected 2020-11-10

    Potential for more than minimal harm

Ownership

Other facilities in FLORISSANT

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.