Starfile / Missouri

CRESTWOOD HEALTH CARE CENTER, LLC

11400 MEHL AVENUE, FLORISSANT, MO 63033 · CCN 265823

Abuse icon

Inspection history vs Missouri & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$155,928

Number of fines

2

Number of penalties

3

Payment denials

1

Chain

Chain

RELIANT CARE MANAGEMENT

Facilities in chain

29

Chain avg overall

1.10 / 5

Inspection citations (81)6 immediate jeopardy2 actual harm

1. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-18 · Health · corrected 2025-10-13

   Immediate jeopardy

2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-18 · Health · corrected 2025-11-24

   Potential for more than minimal harm

3. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-22 · Health

   Potential for more than minimal harm

4. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-31 · Health · corrected 2025-08-29

   Potential for more than minimal harm

5. DF0880Provide and implement an infection prevention and control program.2025-07-31 · Health · corrected 2025-08-29

   Potential for more than minimal harm

6. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-06-13 · Health · corrected 2025-08-29

   Potential for more than minimal harm

7. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

8. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

9. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

10. DF0880Provide and implement an infection prevention and control program.2025-06-13 · Health · corrected 2025-08-29

    Potential for more than minimal harm

11. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-25 · Health · corrected 2025-03-22

    Potential for more than minimal harm

12. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-07 · Health · corrected 2025-03-21

    Potential for more than minimal harm

13. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-02-19 · Health · corrected 2025-02-05

    Potential for more than minimal harm

14. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-09 · Health · corrected 2025-01-02

    Actual harm

15. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-12-20 · Health · corrected 2024-12-14

    Potential for more than minimal harm

16. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-06 · Health · corrected 2024-10-28

    Potential for more than minimal harm

17. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-23 · Health · corrected 2024-10-21

    Potential for more than minimal harm

18. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

19. EF0570Assure the security of all personal funds of residents deposited with the facility.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

20. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

21. FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

22. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

23. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

24. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

25. EF0880Provide and implement an infection prevention and control program.2024-06-21 · Health · corrected 2024-08-09

    Potential for more than minimal harm

26. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-06 · Health · corrected 2024-05-23

    Immediate jeopardy

27. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-06 · Health · corrected 2024-05-23

    Potential for more than minimal harm

28. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-03-19 · Health · corrected 2024-05-23

    Immediate jeopardy

29. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-19 · Health · corrected 2024-05-23

    Potential for more than minimal harm

30. DF0610Respond appropriately to all alleged violations.2024-03-19 · Health · corrected 2024-04-22

    Potential for more than minimal harm

31. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-06 · Health · corrected 2024-03-22

    Potential for more than minimal harm

32. JF0760Ensure that residents are free from significant medication errors.2024-02-06 · Health · corrected 2024-03-22

    Immediate jeopardy

33. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-10 · Health · corrected 2023-12-23

    Potential for more than minimal harm

34. JF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-08 · Health · corrected 2024-05-23

    Immediate jeopardy

35. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-12-08 · Health · corrected 2024-01-21

    Potential for more than minimal harm

36. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-08 · Health · corrected 2024-05-23

    Potential for more than minimal harm

37. DF0610Respond appropriately to all alleged violations.2023-12-08 · Health · corrected 2024-01-21

    Potential for more than minimal harm

38. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-08 · Health · corrected 2024-03-22

    Potential for more than minimal harm

39. DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2023-12-08 · Health · corrected 2024-01-21

    Potential for more than minimal harm

40. JF0760Ensure that residents are free from significant medication errors.2023-12-08 · Health · corrected 2024-03-22

    Immediate jeopardy

41. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-06 · Health · corrected 2023-11-02

    Potential for more than minimal harm

42. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-14 · Health · corrected 2023-05-24

    Potential for more than minimal harm

43. DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2023-04-14 · Health · corrected 2023-05-24

    Potential for more than minimal harm

44. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-01 · Health · corrected 2023-03-14

    Potential for more than minimal harm

45. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

46. EF0558Reasonably accommodate the needs and preferences of each resident.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

47. EF0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

48. EF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

49. DF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

50. EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

51. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

52. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-07-21 · Health · corrected 2021-09-04

    Actual harm

53. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

54. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

55. EF0610Respond appropriately to all alleged violations.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

56. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

57. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

58. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

59. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

60. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

61. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

62. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

63. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

64. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

65. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

66. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

67. DF0759Ensure medication error rates are not 5 percent or greater.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

68. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

69. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

70. DF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

71. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2021-07-21 · Health · corrected 2021-09-04

    Potential for more than minimal harm

72. DF0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

73. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

74. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

75. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

76. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

77. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

78. FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

79. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

80. EF0759Ensure medication error rates are not 5 percent or greater.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

81. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2020-01-31 · Health · corrected 2020-03-13

    Potential for more than minimal harm

Ownership

Other facilities in FLORISSANT

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.